Helpdesk jobs in Manchester

Lead Helpdesk CoordinatorLocation: ManchesterSalary: £30,000About the Role:RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract.This is a fantastic opportunity to work with a nationwide maintenance...

You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.

Job Details Scheduling Team Leader - Immediate Start/Notice period Job Type: Temp to Perm Start Date: Immediate or after notice period Industry: Maintenance / Facilities Management Location: Salford, Manchester Salary: £32,000 per annum Working Hours: Monday to Friday, 8:30am - 5:00pm Job Description We are currently recruiting for an experienced Helpdesk Team Leader to join a busy helpdesk team...

Job description My client is currently looking for a level 4 qualified individual to join an IFA technical helpdesk as a Technical Consultant. The Technical Consultant will join a dedicated team who answer both telephone and email queries from Advisers and Paraplanners across the UK. Technical queries cover a range of tax areas faced by clients as they advise their own clients on IHT, CGT, long...

You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. 💪 Your responsibilities: 💪✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.

You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed.

You must ensure timely input and output of all associated help desk data, and live monitoring of performance against SLA's.

Role Responsibility: * To manage the day-to-day performance of a small team of Operatives ensuring the continuing achievement of SLA targets. * To provide support and mentoring for direct reports and where applicable the wider team, guiding and developing their careers. Conduct monthly 1-1s and quarterly PDRs, ensuring all actions, development and training needs are documented. * To ensure all...

Job Description Chiller Service Engineer Location: Manchester (field-based across the North West)Salary: £40,000 - £52,000 DOEBenefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday + bank holidaysContract: Permanent, Full-Time A leading building services and facilities management contractor is seeking an experienced Chiller Service Engineer to support a portfolio of...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

You will help ensure: Accurate and timely documentation of system updates and issues. Improved user experience through efficient troubleshooting and clear communication. Strong collaboration across departments to ensure technology supports operational goals. Enhanced system security through diligent monitoring and adherence to best practices.

You will act as the client advocate, ensuring their needs are fully understood and met through close collaboration with internal teams. - You may assist with making sales calls, handling client feedback or complaints, analysing data, and continuously improving the overall client experience.

Helpdesk Administrator/CoordinatorLocation: Romford, EssexWorking Pattern: Monday-Friday, on-siteSalary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company BenefitsType: Permanent, Full-Time (PAYE)Sector: Construction & Building ServicesThe RoleWe are currently recruiting for a Helpdesk Administrator/Coordinator to join a busy and...

You will manage internal teams, oversee a nationwide engineering workforce, and ensure exceptional service delivery across both planned and reactive works.

You will play a key role in shaping the division's growth strategy, particularly within the North West, where expansion is a focus.

You're the one who keeps the chaos under control.You thrive on solving problems, managing engineer diaries, keeping customers happy, and making sure things run like clockwork. If that sounds like your kind of day, keep reading.We're working with a well-established, close-knit engineering business in Newton Heath (M40), looking for a confident and proactive Service Desk Coordinator - or someone...

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Fleet & Supply Chain Manager based predominantly around the North West/Manchester areaThe role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely,...

You will be expected to have an excellent understanding of plant room and building services engineering, compliance and have a multiskilled HVAC background. Primarily working on commercial gas / combustion plant and associated kit. The role is a Permanent position paying up to £50,000 basic.

Role Responsibility To manage the day‐to‐day performance of a small team of Operatives ensuring the continuing achievement of SLA targets. To provide support and mentoring for direct reports and, where applicable, the wider team, guiding and developing their careers. Conduct monthly 1‐1s and quarterly PDRs, ensuring all actions, development and training needs are documented. To ensure all...

Job Description HVAC Service Engineer Location: Manchester (field-based across the North West)Salary: £38,000 - £48,000 DOEBenefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday + bank holidaysContract: Permanent, Full-Time A leading building services and facilities management contractor is seeking an experienced HVAC Service Engineer to support a portfolio of...

FM Customer Service AdvisorLocation: Manchester City Centre Full-Time | 4 months temp with a view to go permanent for the right candidateWe're looking for an organised and customer-focused FM Customer Service Advisor to join our busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all facilities...

A dynamic management company in the United Kingdom is seeking a Manager to oversee the day-to-day performance of a small team of Operatives. The ideal candidate will provide support and mentoring to direct reports, ensuring achievement of SLA targets and employee engagement. Responsibilities include reviewing operational processes for improvement, producing management reports, and supporting a...