it helpdesk jobs in Manchester

You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. 💪 Your responsibilities: 💪✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.

You will also be required to liaise with internal departments to ensure the smooth resolution of any issues. This role involves pro-active communication with field engineers, customers, and suppliers, owning all calls from the moment they are logged until completion.

You must be confident in your approach with a friendly manner.

You will gain hands-on technical skills in designing network infrastructure, configuring cloud models (IaaS, PaaS, SaaS) and securing organisational data.

You will develop a robust technical skillset across six key modules: * Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.

You will work closely with internal teams and third-party providers to resolve incidents, fulfil requests, and support ongoing IT operations and projects.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a IT Support & Systems Administrator to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: - Provide Level 1 and Level 2 technical support for...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

You will act as the client advocate, ensuring their needs are fully understood and met through close collaboration with internal teams. - You may assist with making sales calls, handling client feedback or complaints, analysing data, and continuously improving the overall client experience.

You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company’s digital evolution. Salary - £28,891 plus car allowance

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Fleet & Supply Chain Manager based predominantly around the North West/Manchester areaThe role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely,...

Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies...

What you will do As a Customer Service Coordinator, you’ll work with internal and external customers to ensure planned maintenance and urgent call-outs are scheduled and completed efficiently. You’ll contact customers via phone and email, coordinate engineers’ appointments, manage diaries, obtain purchase orders, order parts, complete permits, resolve disputes, and handle queries related to...

Division Description: Technology provides the tools and services to enable our Investment teams to deliver innovative, high quality, secure, cost effective and scalable solutions and services to our clients. Most of the applications are built in-house allowing adaption quickly to business needs and to differentiate our capabilities in the industry. The team provision technology services including...

You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base.

🌟 We're Hiring: Client Support Advisor 🌟 📍 Location: Manchester 🕒 Type: Full-time, Permanent 💬 Are you a customer service superstar ready for your next challenge? Join our fabulous team and make a real impact! We're looking for someone who’s passionate about delivering outstanding service while keeping things friendly and professional. 🔧 What You’ll Be Doing You’ll be the heartbeat of our FM...

You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes).

You will be part of a team providing technical support to all of the global and UK-based finance support IT systems.

Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies...

You will develop a comprehensive understanding of cloud operations and advance your skills in the Microsoft ecosystem. Role Responsibilities • Design, build, and manage scalable, secure, and adaptable cloud-based systems and infrastructure • Develop, test, and deploy automated tools and systems to enhance efficiency and remove manual processes where possible

Division Description: Technology provides the tools and services to enable our Investment teams to deliver innovative, high quality, secure, cost effective and scalable solutions and services to our clients. Most of the applications are built in-house allowing adaption quickly to business needs and to differentiate our capabilities in the industry. The team provision technology services including...