Helpdesk Support Analyst jobs

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. Youll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems.

You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications - Certification: MCP or MCSE (Windows 2003-2012). - Education: Relevant Degree, HND, or HNC in a technical discipline. - Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.

Systems Support Analyst (NEC Housing/NEC Assure) Location: Ipswich (Hybrid - 2 days per week onsite) Contract: 6-Month FTC (Potential for Permanent) Salary: £36,226 REED Technology are working with a client who are urgently seeking multiple Housing Systems Support Analysts (NEC Housing) to join their internal team. This is a critical role following recent team changes, ensuring continuity of...

You will play a key role in coaching and guiding the credit risk analysts through non-standard processes and escalations to ensure an effective outcome.

You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the query resolution process.

You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. Your responsibilities: ✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.

Senior Service Desk Analyst - £33,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to...

You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC).

You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education.

Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst, you’ll be working on cutting edge technology platforms within the London Market Insurance sector, developing a strong foundation for a successful IT...

2nd/3rd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and...

You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows (Apply online only)). Education: Relevant Degree, HND, or HNC in a technical discipline. Server Infrastructure: Expert support for Windows Server (Apply online only)) and OS builds for Windows 7/10.

Service Desk Analyst – Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex. Applicants must have a full UK driving licence, access to their own transport, and be able to commute daily, as occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with...

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

You will work closely with internal teams and third-party providers to resolve incidents, fulfil requests, and support ongoing IT operations and projects. Key Responsibilities Deliver 1st, 2nd and 3rd line IT support to end users Administer Microsoft Office 365 (Exchange Online, Teams, SharePoint, OneDrive)

You will ensure seamless data flow between applications, deliver robust support, and enhance the overall user experience-making sure our business systems remain efficient, intuitive, and aligned to operational needs. Key Responsibilities Application Support & Maintenance Incident, Problem & Change Management

Role: Senior Software Support AnalystLocation: Gloucestershire (Hybrid working)Salary: £40,000 – £45,000 + benefitsBenefits: Hybrid working, enhanced leave, wellbeing support, modern HQOur client, a leading organisation specialising in business transformation and technology services, is hiring a Senior Software Support Analyst to play a key role in supporting and improving its core business...

You will be joining a fantastic company who have a brilliant work culture and progression opportunities. £14 - £15ph Office Hours: Monday - Friday 08:30 - 17:00 - Hybrid workingThe company have onsite parking and good public transport links making it suitable for many commuters.

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team!As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

Service Desk Analyst – Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex. Applicants must have a full UK driving licence, access to their own transport, and be able to commute daily, as occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with...