IT Helpdesk Analyst jobs

You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. Youll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems.

About The Role Team IT Operations Working Pattern -Office based, 4-5days per week in the Bournemouth or Stockport Vitality Offices.Full time, 35 hours per week. Top 3 skills needed for this role: - Experience workingwith an ITSM tool - Very strong verbal communication skills - To be able to handle multiple tasks at once to meet deadlines and solve problems What this role is all about: Join our...

You will be responsible for providing support through SharePoint including user access and permissions and documenting library and sync issues

You will be responsible for logging, tracking and updating incidents and requests through a ticketing system What do they need from you?

You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

You will be responsible for providing 1st and 2nd line technical support to internal users, ensuring a high level of service and quick resolution of IT issues.

You will be required to upload your CV and cover letter to your application, demonstrating your interest in this position and how you meet the person specification. The closing date for applications is midnight on Thursday 12th February 2026. Early application is encouraged as applications will be shortlisted upon receipt, and we retain the right to close the post early

You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC).

You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education.

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst/First Line Support to join a technical team proving support to a UK wide client base.Reporting to the IT Manager, duties to include. * Resolving incoming IT queries remotely via email and phone. * Logging details of issues on the company ticketing systems *...

IT Service Desk Analyst | £170 - £180 | Inside IR35 | 6 Months | Hybrid Remote | Exeter/St Austell We’re currently recruiting for an experienced contract IT Service Desk Analyst to act as the main point of contact for IT issues, delivering prompt, high-quality support while resolving complex hardware, software, and network problems. The ideal candidate will be autonomous in stabilising daily...

1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd...

IT Service Desk Analyst required by market leading, award winning, professional services organisation based in Central Bristol on a hybrid basis with 2-3 days a week onsite.This is a 12-month fixed-term contract initially, with a strong possibility of extension or becoming permanent.Our client need an enthusiastic and technically capable IT Service Desk Analyst to join their dynamic IT team. This...

Devonshire Hayes has partnered with a fantastic company to help them secure an IT Service Desk Analyst.Job spec: * Being the first point of contact for all IT-related support for the firm company, ensuring that each support call (telephone, e-mail or in person) is dealt with promptly, efficiently, competently, and professionally. This includes providing out-of-hours support (at weekends and until...

Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on-call with this role which is 1 weekend in 7…but you are heavily rewarded for the little work involved. Trust us, it is a great deal.You MUST have Professional Services experience, along with...

You will provide effective and efficient technical support to users mainly over the phone, but also sometimes in person. What You'll Do: * Provide IT support to users via the IT Service Desk * Handle and manage incoming calls and online requests and log within the Service Management tool (Halo).

IT Operations and Security Analyst£35,000 - £45,0006-month fixed term contract - likely to go permanentSwadlincote, South Derbyshire - 4 days a week in the office, 1 day at homeOverview:Akkodis are partnering with a highly reputable business based in Swadlincote, South Derbyshire who are looking to hire a driven IT Security & Operations Analyst for an initial period of 6 months. There is a strong...

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team!As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

You will work closely with internal teams and third-party providers to resolve incidents, fulfil requests, and support ongoing IT operations and projects.

You will act as the primary technical point of contact for employees, diagnosing, troubleshooting and resolving a wide range of IT issues across hardware, operating systems, applications, networking, printing, email, video conferencing and cloud-based services.

Are you an enthusiastic and innovative Junior IT Service Desk Analyst ready for a fast-paced challenge that will accelerate your career? Do you thrive in customer-focused IT support and want to take your skills to the next level? If you’re based in Northampton or the surrounding area, this opportunity is tailor-made for you.About the CompanyOur client is a highly professional, friendly, and...

IT Service Desk AnalystBenefits:Competitive salary with excellent benefits packageHybrid working (2 days in office / 3 days remote)Generous pension contributions and bonus schemeCar scheme for employees and familyPrivate medical cover, wellbeing support, and onsite gym25+ days holiday plus volunteering leaveFlexible working and extensive training opportunitiesAbout the Role:We're seeking a...