helpdesk support jobs in West Midlands

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

Helpdesk Engineer Add Resource and Labour – Bristol £25,000 - £28,000 Base (depending on experience) + bonus Monday to Friday 25 days holiday + Bank holidays + Pension + Life Assurance The Company.... This well renowned Company is looking to recruit a Helpdesk Engineer to assist the successful team in coping with an ever increasing demand of their products and services. In return you can expect...

A well-established IT services organization is seeking a Senior Helpdesk Engineer for onsite support in Birmingham. This role involves providing 1st/2nd line support, managing complex tickets, and using Microsoft Intune for endpoint management. Ideal candidates will have proven experience in a Helpdesk environment, strong Windows OS knowledge, excellent customer service skills, and the ability to...

Job description My client is currently looking for a level 4 qualified individual to join an IFA technical helpdesk as a Technical Consultant. The Technical Consultant will join a dedicated team who answer both telephone and email queries from Advisers and Paraplanners across the UK. Technical queries cover a range of tax areas faced by clients as they advise their own clients on IHT, CGT, long...

A dynamic HR service provider based in Birmingham seeks an AskHR Advisor to deliver first-class HR support. In this fully remote role, you'll manage HR queries via Live Chat, phone, and email. The ideal candidate brings strong communication skills and a commitment to confidentiality. Responsibilities include providing policy advice, managing data accurately, and collaborating to improve HR...

We're Virtu Property — specialists in soft services for residential property. Our expert teams deliver high-quality cleaning, caretaking, grounds care, and specialist maintenance to keep properties running smoothly and looking their best. And we're not stopping there! We've expanded to offer tailored residential freehold housing management, and we're always exploring new ways to innovate and...

You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

Job Description HVAC Service Engineer Location: Birmingham (field-based across the Midlands)Salary: £38,000 - £48,000 DOEBenefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday plus bank holidaysContract: Permanent, Full-Time A leading building services and facilities management contractor is seeking an experienced HVAC Service Engineer to support a portfolio of...

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces...

Trainee Software Support Specialist West Midlands£25,000 to £35,000 DOEFull Time, PermanentA Trainee Software Support Specialist is required to join an established software and technical support team, working with industry-leading construction design software used across the UK and Ireland. This is an excellent opportunity for someone looking to build a long-term career combining construction...

IT Jobs Birmingham, England £27000 - £35000 per annum Permanent Apply Now Software Support Consultant A leading supplier of award-winning Project Management software have an immediate requirement for a Software support Consultant to join the customer support team. Key Skills: Software Support Consultant, customer support, SaaS, Project Management, helpdesk Location: Home based – UK (hours Mon...

You must be eligible to work in the UK. Your Experience / Background / Previous Roles May Include: IT Helpdesk Technician, Technical Support Specialist, Desktop Support Technician, IT Service Desk Analyst, Systems Support Technician, IT Support Engineer, IT Operations Technician, User Support Specialist, IT Troubleshooter, IT Service Technician, Network Support Technician, IT Support Analyst.

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

IT Support TechnicianCoventryWe are supporting a growing Coventry-based organisation seeking an IT Support Technician to join their expanding IT team.This is a great opportunity for someone who enjoys helping others, has a passion for technology, and wants to build their skills in a supportive environment.The Role * Provide IT support to end users via phone, email, remote tools, and in person *...

Equans is looking for a Contract Administrator - PPM & Compliance to join our team on our Birmingham schools contract at Coleshill, Birmingham, B46 1JU on a permanent basis. This is a full-time position working 37.5 hours per week, from 09:00 to 17:00, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package.General Overview To provide a customer...

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service...

SENIOR HELPDESK ENGINEER KEY POINTS Onsite role based in Handsworth, Birmingham Provide 1st/2nd line support across desktop, laptop, mobile and applications Hands‐on Windows device builds, installs, imaging and deployments Strong focus on Microsoft Intune (Endpoint Manager) and endpoint support (incl. Autopilot where applicable) Opportunity to step into a senior/escalation position with...

A well renowned company is looking to recruit a Helpdesk Engineer to assist their team in managing an increasing demand for products and services. The role offers a competitive salary ranging from £25,000 to £28,000 depending on experience, with a bonus scheme. The company provides excellent ongoing support, training, and a comprehensive benefits package, including 25 days holiday and pension....