helpdesk support jobs in West Midlands

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).

Job description My client is currently looking for a level 4 qualified individual to join an IFA technical helpdesk as a Technical Consultant. The Technical Consultant will join a dedicated team who answer both telephone and email queries from Advisers and Paraplanners across the UK. Technical queries cover a range of tax areas faced by clients as they advise their own clients on IHT, CGT, long...

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

Job Description HVAC Service Engineer Location: Birmingham (field-based across the Midlands)Salary: £38,000 - £48,000 DOEBenefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday plus bank holidaysContract: Permanent, Full-Time A leading building services and facilities management contractor is seeking an experienced HVAC Service Engineer to support a portfolio of...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you're working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

Job Description Commercial Gas Engineer - Leicester and surrounding Up to £48,000 basic D2D - on-call + overtime + van Are you a skilled Commercial Gas Engineer looking for your next big opportunity? We're partnering with a leading provider of cutting-edge, bespoke energy solutions who are expanding their team - and they want YOU to help support key sites across Southern England This is a...

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service...

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service. The ideal candidate will have a strong understanding of electrics and controls and will be able to complete high-standard service and maintenance work.

Trainee Software Support Specialist West Midlands£25,000 to £35,000 DOEFull Time, PermanentA Trainee Software Support Specialist is required to join an established software and technical support team, working with industry-leading construction design software used across the UK and Ireland. This is an excellent opportunity for someone looking to build a long-term career combining construction...

IT Jobs Birmingham, England £27000 - £35000 per annum Permanent Apply Now Software Support Consultant A leading supplier of award-winning Project Management software have an immediate requirement for a Software support Consultant to join the customer support team. Key Skills: Software Support Consultant, customer support, SaaS, Project Management, helpdesk Location: Home based – UK (hours Mon...

You must be eligible to work in the UK. Your Experience / Background / Previous Roles May Include: IT Helpdesk Technician, Technical Support Specialist, Desktop Support Technician, IT Service Desk Analyst, Systems Support Technician, IT Support Engineer, IT Operations Technician, User Support Specialist, IT Troubleshooter, IT Service Technician, Network Support Technician, IT Support Analyst.

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

We are recruiting for a motivated Junior IT Administrator to join a company based in B9,Birmingham.The IT Administrator role is ideal for someone who has a solid technical foundation.Key Responsibilities for the IT Administrator role: * Act as the primary first-line IT support contact for multiple sites * Provide remote and on-site support to users across different locations as required * Assist...

IT Support TechnicianCoventryWe are supporting a growing Coventry-based organisation seeking an IT Support Technician to join their expanding IT team.This is a great opportunity for someone who enjoys helping others, has a passion for technology, and wants to build their skills in a supportive environment.The Role * Provide IT support to end users via phone, email, remote tools, and in person *...

Job title: People Co-ordinator Location: London, Rainham or Wolverhampton Contract type: Permanent, Full-Time Hours: 37.5 (9am – 5:30pm) Salary: £30,000 Per Annum Reports to: People Business Partner About the role You’ll be the first friendly face, voice (and fastest inbox responder) for all things People—keeping onboarding smooth, HR admin spotless, payroll updates timely, and colleagues calm,...

Job TitleJunior IT TechnicianSalaryOur salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.LocationTipton, West MidlandsOur CompanyDoocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you're working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

You will be given autonomy over your work so that you will have the opportunity to shape the projects you're working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.