Inbound Customer jobs in Glasgow

You will be the first point of contact for patients calling in with a variety of inquiries, ranging from booking sight tests to scheduling refractive treatments.

You will be responsible for ensuring that all patients receive outstanding service, making their experience as smooth and positive as possible.

You will support customers in accessing innovative products and services while delivering exceptional service daily. Strong experience in technology-led customer service and impeccable communication skills are essential. This exciting role offers hybrid working arrangements, competitive salary, and a variety of rewarding benefits including training and development opportunities.

A leading contact centre employer in Glasgow is seeking a Customer Service Specialist to support Lloyds Banking Group's Personal Banking line. The role involves delivering exceptional customer service and assisting clients with their banking inquiries. Ideal candidates should possess strong communication skills and a customer-oriented mindset. This position offers exposure to a dynamic work...

Title: Customer Care Advisor – sk:n Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £27,560 As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide...

A leading customer service provider in Glasgow is seeking an Inbound Customer Service Specialist. This role involves assisting customers with personal banking queries, providing excellent service in a fast-paced environment. Candidates should possess strong communication skills, attention to detail, and previous customer service experience. Flexible working options are available after training....

**Insurance Direct**is looking for a**Customer Insurance Specialist**to join our team based at our Glasgow Head Office*.*This is an exciting opportunity to join a centre of excellence within the bank, supporting customers with their Home and Life Insurance options. As a Customer Insurance Specialist, you'll focus on delivering excellent customer service while helping customer understand their...

Customer Experience Advisor £26,830.00 basic salary bonus benefits Permanent/Full time Cumbernauld An exciting opportunity has arisen to join a collaborative and supportive Customer Experience Team within a fast-paced, office-based environment. You'll play a key role in delivering exceptional customer service and supporting sales activity through strong communication, organisation, and...

A leading call center provider in Glasgow is seeking a Customer Service Specialist to provide exceptional support for inbound queries related to personal banking. The role involves assisting customers with their bank transactions and ensuring compliance with regulations. Applicants should possess excellent communication skills and a strong customer-centric attitude. After a training period...

You will be key to supporting our customer issues while operating within the established regulatory guidelines. Working without supervision, using clear and effective communication skills to reach resolutions and deliver business targets in line with the strategic priorities.

You will monitor and manage new calls with a high focus on response times whilst following the call scripts provided capturing all relevant data to comply with Call Quality Monitoring guidelines. Key Responsibilities: Ensure all relevant data is obtained on each call through appropriate questioning quickly securing an understanding of the problem.

Business Unit: Digital Experience Centre Salary Range: £25,250 per annum DOE+ benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent / 35 Hours Full Time We're buzzing about the year ahead — so much so that we're hiring now for our 13th April 2026 intake! Don't miss out — come and be part of the Virgin Money family. Our Team Are you ready to...

Customer Service Advisor (Zero Carbon Living) Role OVO-view Location: Glasgow or Bristol (information on start dates below) Team: OVO Care, Account Management Salary banding: Starting base salary of £24,308 which will increase to £25,940 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous...

Helpdesk OperatorSalary: £24,969 per annumLocation: Glasgow Head Office, Caledonia House, Lawmoor Street, G5 0USContract type: PermanentPositions available: 3Full time: 37.5 hours per week. Working 5 over 7 days.Why join City?We pride ourselves on our culture, our people, and our customers. We live by our company values: show you care, make it happen, be your best, strive to improve and one...

Are you ready to embark on an exciting journey in the financial sector? Lloyds Banking Group, a leading financial institution, is seeking a detail-oriented and IT-savvy Customer Support Administrator to join their dynamic team. This is a fantastic opportunity for someone eager to support commercial banking customers and make a significant impact.Pay: £14.02p/hrStart Date: ASAP (subject to...

Customer Service Specialist, Lloyds Banking Group (Personal Banking) – GLASGOW Teleperformance is a fast‐paced contact centre employer working alongside well‐known clients to deliver world‐class customer service. We have a fantastic opportunity for an inbound customer service specialist for our houver line of business on the Lloyds Banking Division campaign. Start date: February 2026 Salary:...

You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling.

Job Description Business Unit: Digital Experience CentreSalary Range: £25,250 per annum DOE?+ benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote workingContract Type: Permanent / 35 Hours Full Time ? We're buzzing about the year ahead — so much so that we're hiring now for our 13th April 2026 intake!Don't miss out — come and be part of the Virgin Money family. ?? Our...

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know…Start Date:...

CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know…Start Date: March...

You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential.