it first line support jobs in Birmingham

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

You will be working in a chilled environment at all times THIS ROLE WOULD SUIT PEOPLE WHO Proven warehouse leadership and management experience is essential Hands‐on experience in day‐to‐day warehouse operations is essential Must have admin experience and be computer literate

A global financial services firm is seeking a detail-oriented first line risk analyst to support the risk team in Birmingham. The candidate will work closely with managers, auditing processes, and ensuring compliance across operations. Key qualities include strong leadership, good interpersonal skills, and a basic understanding of risk management within a retail banking context. This role...

A leading global investment firm is seeking a Business Risk Analyst to join their Birmingham team. The role involves supporting the Business Risk Managers, conducting control tests, and working with various teams to ensure compliance and quality. Ideal candidates will have a basic understanding of risk management, strong communication skills, and the ability to work in a dynamic environment. This...

A global investment banking firm in Birmingham is seeking a Business Risk Analyst. This role involves supporting Business Risk Managers, conducting risk assessments, and helping build a strong compliance culture. The ideal candidate will have a foundational understanding of risk management and the UK regulatory environment, alongside strong communication and leadership skills. This position...

About the role Sense is recruiting for a 1st Line IT Analyst to join our successful ICT team. This is a full time role, working 37.5 hours per week at our office in Selly Oak, Birmingham In this role you will provide excellent IT Support and customer service via phone, email and face to face, acting as the first point of contact for Sense employees and volunteers. This role will...

Role: Business Development Manager - IT Distribution Salary: £40,000 basic + Double OTE (£80,000) Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base. This is a high-impact role for someone who...

You will benefit from a unified team of recruitment consultants, with the opportunity to leverage on current relationships, whilst growing your status as a market specialist.

You will be working alongside other experienced Account Managers and Product Specialists to ensure both the retention and growth of our existing customer base. - Keeping up to date with emerging technologies and product developments. - Maintaining accurate customer records and sales documentation.

Role Title: Head of IT Reports To: Chief Technology & Operations Officer Location: National (multi‐site presence across the UK) Hours of Work: 35 hours per week SM&CR Function: Certified Role Purpose of Role The Head of IT is a strategic and operational leader responsible for delivering a secure, scalable, and cloud‐first technology environment that enables exceptional colleague and...

Join to apply for the Head of IT role at Ascot Lloyd Location: National (multi-site presence across the UK) Role Overview Title: Head of IT Reports To: Chief Technology & Operations Officer Hours of Work: 35 hours per week SM&CR Function: Certified Role The Head of IT is a strategic and operational leader responsible for delivering a secure, scalable, and cloud-first technology environment...

Head of Client Engagement leading to Sales Director within 2 years To develop the Corporate Accounts division of the business through the development, growth, and retention of existing customers, and to absorb new customers into the IT division and develop those new customers accordingly. To oversee business development and the winning of new customers within existing frameworks within the...

You will be expected to support the more senior members of the team and provide supervision and support to the more junior members.

You will already be working at a leading national firm and be boasting strong technical skills across the broad spectrum of commercial work. A natural passion for business development coupled with actual experience is key.

3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key ResponsibilitiesAct as 3rd line escalation for complex...

3rd Line Support Engineer📍 Hybrid Working (1 day a week on client site in Birmingham)Ready to take the next step in your IT career?If you’re a strong 2nd Line Engineer who’s hungry to move into 3rd Line support and project work, this is an opportunity to develop deeper technical expertise while being supported by an experienced infrastructure team.What you’ll be doing * Handling 3rd Line...

You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship - This Apprenticeship assumes the candidate has little or no knowledge/experience of the occupation and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...