it first line support jobs in Kent

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

3rd Line IT Support & Infrastructure SpecialistLocation: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00Salary: Up to £50,000 (DOE)The OpportunityA multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business.The RoleProvide 3rd line BAU...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...

2nd/3rd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and...

A mental health service provider in Canterbury is looking for a dedicated individual to join their expanding Crisis Line. This role is vital as the first point of contact for those seeking urgent mental health support. Responsibilities include initial screening and providing guidance to callers. Applicants should possess excellent communication skills and be confident in using computer systems....

2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...

You will resolve incident and change request tickets, using your experience and broadening your expertise by collaborating with your team members.

You will identify, analyze, and resolve IT issues, ensuring clear documentation and accurate records of all actions.

You will communicate effectively and maintain close contact with internal and external parties involved.

A leading logistics company in the UK seeks an IT Support Engineer to provide first and second line support to users. Responsibilities include maintaining PC hardware and software, assisting clients via email and phone, and contributing to technical documentation. The ideal candidate will have over two years of IT support experience in a customer-oriented environment. This position offers various...

You will be predominantly working locally, there will be a need when required to attend other sites, within our network, to provide IT support, as well as liaising with external suppliers, providing IT Products & services to the business.

You will be responsible for:Client support and technical issue resolution via E-mail, phone, and other electronic mediums.

Tech-savvy, customer-focused, and ready to grow? This role offers full training, great benefits, and a clear path into IT.IT Support EngineerHybrid (1 day WFH per week after probation)£25,000 per annum + up to £2,500 performance bonus + EO profit share9:00–5:00 Mon–FriJoin a forward-thinking technology services firm where customer service is at the heart of everything we do.As an IT Support...

Key Tasks and Responsibilities: * Providing support to Specialist software’s (Bluebeam, Autodesk Suite (AutoCAD LT, Civil 3D, Revit). * Respond to and log helpdesk enquiries in a timely manner and provide fixes for our desktop / laptop hardware and software applications. * Escalating to 3rd line support (both internally and to external suppliers) where required and managing this through to...

IT Support Technician – EducationHackneySalary: Up to £28kAre you currently working in IT Support within the education sector?Do you enjoy being the ‘go-to’ person for teachers and school staff?Are you confident supporting everything from classroom devices to network issues across multiple school sites?If yes, this may be the role for youWe are recruiting for an IT Support Technician to join a...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...

IT Support Supervisor Main daily duties include: Overseeing the daily helpdesk function via our ticketing system. Responsibility for supervising team members to ensure daily SLAs are met. Providing 2/3-line technical support for office-based staff and our site-based users. Providing support to Specialist systems (COINS, Causeway Estimating, MCS, Weighsoft, Command Alkon, AutoCAD,...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

Key Tasks and Responsibilities: Providing support to Specialist software's (Bluebeam, Autodesk Suite (AutoCAD LT, Civil 3D, Revit)). Respond to and log helpdesk enquiries in a timely manner and provide fixes for our desktop / laptop hardware and software applications. Escalating to 3rd line support (both internally and to external suppliers) where required and managing this through to...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...