IT Helpdesk Trainee jobs in England

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Support Technician for a 6 month contract (likely extension) where you will benefit from great technical support from your colleagues. This role is based on site in Victoria. Maximise your chances of a successful application to this job by ensuring your CV and...

Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

A leading IT Managed Services Provider in the UK is seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support. This role includes addressing escalations from the 1st Line Helpdesk, maintaining knowledge bases, and visiting customer sites for complex issues. Candidates should have experience with Microsoft services and basic networking, along with excellent customer service...

Legal IT Helpdesk Support Analyst – Thriving US Law Firm Type: general Our client, a prestigious US law firm based in offices near Liverpool Street are urgently seeking an experienced and enthusiastic Legal IT Helpdesk Technician to join their London office asap. Reporting to the IT Director based in Paris, the role will involve the following duties:- Provide technical support at Helpdesk and...

You will provide 2nd line technical support to over 3,000 users, ensuring efficient service delivery. The role involves troubleshooting across key Microsoft services and managing escalated issues. The position offers hybrid working arrangements and a range of benefits including flexible holidays, generous pension schemes, and a strong commitment to personal development.

You will diagnose and troubleshoot support issues through to resolution, or escalate them as appropriate, making sure that key steps are logged in the helpdesk.

You will also participate in IT projects as required, supporting systems as they go live. Prospective applicants must hold a degree or further education qualification.

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team!As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

Job Description IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator who will manage and allocate all incoming IT support requests from clients,...

Join Our Tech Dream Team as a 3rd Line IT Helpdesk Engineer Job Title: 3rd Line IT Helpdesk Engineer Reports to: IT Helpdesk Manager Salary: Up to £35,000 Hours: 40 hours per week (Monday to Friday) Location: Bournemouth Are you ready to supercharge your IT career in a dynamic and cutting-edge tech haven? At Protect Line, we're on the hunt for a seasoned 3rd Line IT Helpdesk Engineer—a tech...

Job Description IT Helpdesk Technician required for a college / university based in Bishop Burton. The successful candidate will be the first point of contact for staff and students to report ICT issues and faults. They will be responsible for installing and maintaining computer equipment as well as resolving technical problems across the college. Position Overview To utilise the IT Helpdesk...

You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career.

Job Description ️ Location: Sheffield Hybrid, office 2 days per week Full time & permanent Competitive salary As a First Line IT Helpdesk Support Specialist at SBS, you’ll be the go-to expert for our internal teams, ensuring their technology works seamlessly so they can focus on what they do best. Based in our Sheffield office, you’ll be the friendly face and sharp mind behind resolving...

We are currently seeking a confident individual to work for our excellent IT client based just outside of Peterborough, due to location candidates will require a driving license and their own transport. Our client are offering a competitive salary, 2 bonuses a year, life assurance and pension. The standard hours of work are Mon - Fri 9am - 5pm.The successful candidate may have IT helpdesk support...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Support Technician for a 6 month contract (likely extension) where you will benefit from great technical support from your colleagues. This role is based on site in Victoria.ResponsibiitiesDuties range from remote desktop assistance to providing support over the...

IT Helpdesk Analyst – Buro Happold Join the Buro Happold Team as an IT Helpdesk Analyst. The role can be based in Bath, London, Manchester or Leeds on a hybrid working model. We're looking for an experienced IT Helpdesk Analyst to join our UK‐based IT team, delivering responsive and effective 2nd line technical support to over 3,000 users globally. This is a fantastic opportunity to play a key...

You should have excellent customer service experience and a thorough knowledge of Microsoft Office Suite in order to fulfil this brand new role for the firm.

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.