it helpdesk jobs in England

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

You will diagnose and troubleshoot support issues through to resolution, or escalate them as appropriate, making sure that key steps are logged in the helpdesk.

You will also participate in IT projects as required, supporting systems as they go live. Prospective applicants must hold a degree or further education qualification.

You will handle 1st and 2nd line technical issues, offer assistance across a vibrant team, and ensure smooth operational continuity. With a strong emphasis on technology and creativity, this role comes with excellent opportunities for growth, a hybrid working model, and a supportive team environment.

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Support Technician for a 6 month contract (likely extension) where you will benefit from great technical support from your colleagues. This role is based on site in Victoria.ResponsibiitiesDuties range from remote desktop assistance to providing support over the...

A technology solutions provider based in Burton upon Trent is seeking a proactive Helpdesk Analyst to be the first point of contact for IT assistance. This role will involve resolving issues, logging tickets, and managing user accounts. Ideal candidates should have experience in an IT service desk environment and be proficient with Microsoft Windows 11 and Office 365. The company offers personal...

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

A prestigious educational institution in Greater London is seeking a Helpdesk Engineer to join its IT support team. This customer-facing role provides technical support to staff and students, focusing on troubleshooting hardware and software issues. Applicants should have a relevant IT qualification or experience, with skills in Microsoft 365 and AV systems support. The position offers a...

Job Description IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator who will manage and allocate all incoming IT support requests from clients,...

Join Our Tech Dream Team as a 3rd Line IT Helpdesk Engineer Job Title: 3rd Line IT Helpdesk Engineer Reports to: IT Helpdesk Manager Salary: Up to £35,000 Hours: 40 hours per week (Monday to Friday) Location: Bournemouth Are you ready to supercharge your IT career in a dynamic and cutting-edge tech haven? At Protect Line, we're on the hunt for a seasoned 3rd Line IT Helpdesk Engineer—a tech...

Job Description IT Helpdesk Technician required for a college / university based in Bishop Burton. The successful candidate will be the first point of contact for staff and students to report ICT issues and faults. They will be responsible for installing and maintaining computer equipment as well as resolving technical problems across the college. Position Overview To utilise the IT Helpdesk...

You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career.

Legal IT Helpdesk Support Analyst – Thriving US Law Firm Type: general Our client, a prestigious US law firm based in offices near Liverpool Street are urgently seeking an experienced and enthusiastic Legal IT Helpdesk Technician to join their London office asap. Reporting to the IT Director based in Paris, the role will involve the following duties:- Provide technical support at Helpdesk and...

Job Description ️ Location: Sheffield Hybrid, office 2 days per week Full time & permanent Competitive salary As a First Line IT Helpdesk Support Specialist at SBS, you’ll be the go-to expert for our internal teams, ensuring their technology works seamlessly so they can focus on what they do best. Based in our Sheffield office, you’ll be the friendly face and sharp mind behind resolving...

We are currently seeking a confident individual to work for our excellent IT client based just outside of Peterborough, due to location candidates will require a driving license and their own transport. Our client are offering a competitive salary, 2 bonuses a year, life assurance and pension. The standard hours of work are Mon - Fri 9am - 5pm.The successful candidate may have IT helpdesk support...

Make a Real Impact Through Technology At Jewish Care, we’re on an exciting journey to transform how we work through digital innovation. Our new Digital Transformation Programme will help us deliver better services, enhance quality, and empower our people with the right tools and systems to support those who rely on us. We’re looking for an enthusiastic IT Helpdesk professional to join our...

A leading technology services provider is seeking a Senior Helpdesk Advisor for their 2nd line support team in Morley. The role involves handling escalated IT support issues, requiring strong technical knowledge of Microsoft 365, networking, and Windows Server. This is a full-time position in a collaborative environment with opportunities for professional growth. Ideal candidates will have a...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team!As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you'll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees. This hands‐on macOS IT support position will involve...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.