itil jobs in Cardiff

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning organisation recognised for excellence in employee wellbeing, innovation,...

Job Description Service Delivery Manager (IT/MSP) Cardiff, Wales £40,000 - £60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Delivery Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Service Delivery Manager role or a related position, looking to...

IT Service Desk Analyst Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Rate: £150 per day Location: On-site, Cardiff (5 days per week) Duration: 2 months (High possibility of extension) Your new company A large organisation based in South Wales. Your new role We are seeking an IT Service Desk Analyst to provide...

Onsite Support EUC Engineer Onsite Location: London Office Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer...

You will support the configuration, administration, and continuous optimisation of our key technology platforms, including SaaS applications, no-code/low-code solutions, and the Microsoft 365 ecosystem. Your goal is to enhance operational efficiency through automation, smart workflow design, and proactive system management.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Application Packaging & Deployment Engineer Location: Remote UK - will need to travel occasionally for customer meetings Clearance Requirement: UK Security Clearance (SC) – Mandatory Role Purpose The Application Packaging & Deployment Engineers will be responsible for packaging, testing, and deploying applications using SCCM and Intune. The role ensures software delivery is efficient,...

You must be able to commute to client sites and have your own transport.

Start: ASAPLocation: Cardiff (hybrid – some WFH once trained)A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.Please note: Control‑M experience is essential....

Job overview To support and develop applications and services for which Primary Care Services is responsible in accordance with specifications and guidance. To ensure that applications perform to the requirements of its users and clinicians. All support work is undertaken in accordance with National policies, processes and procedures described by the Welsh Health IT Service Management Boards...

You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers

A leading insurance company in Cardiff seeks an IAM Specialist for a 10-month fixed-term contract. This role involves ensuring compliance with information security standards through application onboarding, monitoring, and access controls. Key qualifications include ITIL certification, experience with IAM best practices, and familiarity with tools such as CyberArk and Active Directory. The company...

You will need the necessary gravitas to deal with all kind of users including the Front Office and have an excellent bedside manner. The duties are varied and interesting and no two days are the same. Many of the requests are last minute and so you will need to be capable of responding to user requirements quickly and display a flair for achieving successful outcomes and getting things right.

What that means day to day Providing 3rd line technical support to 800+ users, answering support queries via phone, email and face-to-face while maintaining a high degree of customer service in line with ITIL best practices Provide escalation support to the 1st and 2nd line support team Logging calls into our ticket management system, taking ownership of user problems and being proactive when...

Overview Admiral Money is hiring! We're looking for an Infrastructure Engineer to join our growing team. You'll work with the latest technologies and platforms, including AWS, Azure, Terraform, M365 E5, our Telephony/Contact Centre (AWS Connect), and Gen AI. You'll be part of a fun, fast-paced, and friendly environment that values innovation and cutting-edge technology. Together with the team,...

Job Description Senior SAP solution Specialist 5+ years Sap solution experience with SAP certification Essential skills required; Sap source pay modules Ariba Materials Management Logistics MRP High business & commercial awareness Advanced analysis & problem solving skills Excellent interpersonal skills Organisation Skills Desirable skills required; Utilities industry...

BJSS is seeking a Service Delivery Manager to join its expanding Managed Service team in Cardiff. In this role, you will lead service engagements, maintain relationships with clients, and ensure high standards of service delivery. The ideal candidate must have strong ITIL knowledge and a passion for service management, coupled with experience in cloud environments and agile practices. This...

You must be able to commute to the office and have your own transport.

You will guide the configuration management team on the overall priorities and will set the strategic direction and maturity targets. Main Duties and Accountabilities: Responsible for defining and delivering the strategic management and day to day operations of our CMDB within the ServiceNow platform including setting OKR's.

A leading insurance provider in Cardiff is seeking a Configuration Manager to lead the Service Configuration Management practice within the ServiceNow Platform Team. The successful candidate will manage and evolve the CMDB, ensuring its integration with IT service management practices. Ideal candidates will have over 4 years of relevant experience and a strong grasp of ITIL concepts. This role...