itil jobs in England

A leading software company in Manchester is looking for a Service Analyst to join their Operations Department. Make sure to apply with all the requested information, as laid out in the job overview below. The role involves collaborating with Service Managers to ensure service delivery adheres to standards. Responsibilities include problem-solving, report creation, and process...

A leading financial services firm based in Leeds is seeking an IT Service Delivery Lead for a hybrid role (2-3 days a week in the office). The successful candidate will be responsible for managing IT service performance, incident management, and compliance with standards. Applicants should have extensive experience in IT support, strong ITIL knowledge, and excellent communication skills....

Role Ready to drive service improvements with ITIL expertise? You’ll: Lead Change Management and revolutionise service delivery. Apply your ITIL v4 proficiency to elevate service quality. Join a company at the forefront of IT service excellence. Why this company? Contribute to the future of service excellence. A competitive salary, with potential for up to £40k for the right...

A leading European logistics real estate firm is seeking a Head of Service Delivery to transform the IT organization. This senior role involves transitioning the IT function to a service-led model, ensuring stability of Microsoft D365 operations, and managing IT governance frameworks. Key qualifications include 8+ years in IT leadership and ITIL v4 expertise, along with experience in ERP systems....

A leading company in business payments is seeking a Support Analyst to join their Financial Messaging team. The role involves troubleshooting, providing customer support, and managing technical issues in a fast-paced environment. Candidates should possess a degree in IT and relevant experience, with proficiency in SQL and knowledge of ITIL processes being advantageous. Join Bottomline and help...

You will collaborate closely with key stakeholders across service and operations to ensure the ongoing management of a fully integrated ITIL Best Practice Framework, supported by an effective process-driven toolset. Additionally, you will lead Service Integration in a multi-tower environment, defining and optimising processes across all service towers related to Wavenet and our customers.

A leading tech consultancy in Sheffield is seeking a Service Delivery Manager to lead managed service engagements and build strong client relationships. The ideal candidate will have extensive experience in Service Desk Management and ITIL processes, supporting cloud environments like AWS and Azure. This position offers flexible benefits, hybrid working, and a focus on continuous improvement...

A leading recruitment agency is seeking an Interim Change Analyst to support technical changes within an enterprise environment. This 6-month role offers a day rate and a hybrid work arrangement, primarily operating in Shropshire with some travel across Europe. The ideal candidate will possess a strong background in ITIL, Incident and Problem Management, and experience with ServiceNow and SAP....

A global technology consulting firm is seeking an ITSM Process Consultant to implement and manage ITSM processes in London. The ideal candidate must have over 10 years of experience in IT Service Management, ITIL Intermediate certification, and knowledge of service management tools such as BMC Remedy and ServiceNow. Strong communication and presentation skills are essential. This is a permanent...

Location: Corsham Job Type: Contract Industry: Business Transformation Job reference: BBBH428651_1764348447 Posted: about 7 hours ago Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a...

You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. 💪 Your responsibilities: 💪✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.

A leading media organization is looking for an IT Asset Manager based in Salford to manage IT asset lifecycles and expenditure for the IT Asset Management team. The role requires strong analytical skills, proven service delivery experience, and a solid understanding of ITIL methodologies. This position offers a hybrid working environment where you'll work from the office four days a week and can...

A leading defense technology firm in the UK is seeking a Service Desk Engineer who will provide technical support for mission-critical software applications. This full-time role involves resolving customer issues, prioritizing tasks, and working within ITIL-compliant processes. Candidates should have technical awareness and experience with ITSM tools. The firm offers a competitive benefits...

Job ref: LF1212703_1698656178 Location: Corsham Sector: Job type: Salary: £56000 - £66000 per annum + Benefits package Contact: Laura Fitzgerald Email: Published: 1 day ago Role: ITIL Event Manager Salary: Up to £66,000 per annum dependent on experience Location: Onsite in Corsham Active SC or DV Clearance is required for this role - you will be sponsored through DV if not in...

You will play a key leadership role in translating business strategy into effective business change and technical delivery. This is a high-impact role requiring strong influence, collaboration, and decision-making across business, technology, and data domains. Key Responsibilities Identify and prioritise enterprise-wide change to enable delivery at pace

A leading technology service provider in the United Kingdom seeks an experienced Service Delivery Manager to lead managed service engagements. The ideal candidate will have extensive Service Desk Management experience, strong ITIL knowledge, and expertise in cloud environments. This role requires fostering client relationships and managing operations effectively. Join a dynamic team with benefits...

A leading company in business payments is seeking a Customer Service representative to join their team in Reading. This hybrid position involves diagnosing and resolving customer queries, maintaining high service levels, and using a structured case management system. The ideal candidate will have prior experience in customer service, especially within a SaaS context, along with strong...

A leading IT services company in the UK is seeking a Service Delivery Manager to oversee managed services for clients. This role involves managing client relationships, utilizing ITIL methodologies, and collaborating with technical teams for issue resolution. The ideal candidate should have extensive experience in service desk management and a strong background in ITIL. The company offers...

A leading company in business payments is looking for a Customer Service representative to join their team in Reading. This hybrid position includes responsibilities such as diagnosing and resolving customer queries, maintaining high service levels, and utilizing a structured case management system. The ideal candidate should have prior experience in customer service, especially within a SaaS...

A leading IT services company in the UK is seeking a Service Delivery Manager to lead managed services for clients. Responsibilities include managing client relationships, overseeing operations with ITIL methodologies, and collaborating with technical teams to resolve issues. Ideal candidates will have extensive service desk management experience and a strong ITIL background. The company offers...