itil jobs in Manchester

A leading software company in Manchester is looking for a Service Analyst to join their Operations Department. Make sure to apply with all the requested information, as laid out in the job overview below. The role involves collaborating with Service Managers to ensure service delivery adheres to standards. Responsibilities include problem-solving, report creation, and process...

You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. 💪 Your responsibilities: 💪✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.

Job Description LCC a Tech Mahindra Company is looking for Operations Manager – Telecom Field Services Position Overview The Customer-Facing Operations Manager is responsible for overseeing telecom field service operations, ensuring exceptional customer engagement, and driving operational excellence across multiple projects. This role involves managing three Project Managers, supervising...

Job Description Senior ServiceNow Engineer Salary: Up to £80,000 Location: Manchester (Hybrid – 2 days onsite, 3 remote) Type: Permanent The Opportunity This is a rare chance to step into a senior, highly visible ServiceNow role within a well-established, globally recognised organisation based in the heart of Manchester. ServiceNow is a strategic platform here — not a side system. You’ll...

Role:Customer Support Engineer - WAMS Key Skills/ Screening QuestionsDetailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology.Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar).Experience in Linux/Windows...

You will act as a technical authority for core business applications, particularly ERP systems and Microsoft 365, working closely with internal stakeholders and external partners to deliver secure, resilient, and business-focused solutions.

You will regularly present technical solutions, risks, and recommendations to stakeholders, translating complex technical detail into clear business outcomes.

Application Packaging & Deployment Engineer Location: Remote UK - will need to travel occasionally for customer meetings Clearance Requirement: UK Security Clearance (SC) – Mandatory Role Purpose The Application Packaging & Deployment Engineers will be responsible for packaging, testing, and deploying applications using SCCM and Intune. The role ensures software delivery is efficient,...

The Principal Domain Architect is a senior technical leader responsible for ensuring the architectural integrity, resilience, and maintainability of DCC's in-service technology systems. This role safeguards that existing systems remain aligned with enterprise architecture standards, risk management frameworks, and strategic objectives throughout their lifecycle. Operating across multiple...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will manage risks and issues that arise and provide regular reports to both your internal and external stakeholders.

You will contribute to the success by managing your team's capacity and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel.

Managing Consultant- Service Now Tech PM At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‐edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science...

You will ensure the CMDB design is enterprise grade, supportable, secure, reconciled, and aligned to operational, service, and business capability models.

You will function as the architectural bridge between Service Management, Infrastructure, Networks, Observability, Product & Engineering tribes, and partner organisations such as KTSL.

You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections to the network and honouring our contractual commitments.

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...

About Ofcom Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio. Our culture is clear – we live by our values: Empowerment, Excellence, Collaboration, Agility and Respect. These define how we work to deliver our purpose, now and in...

Duration: 3 months to start with Location: Birmingham / Manchester / Glasgow / Newbury Work Model: Hybrid 3 days per week onsite. Candidate must be willing to travel to at least two of the specified locations. Security Clearance: Active (SC) clearance required. Role Technical Solution Architect Responsibilities - Highly effective technical planning across customer, internal and third‐party...

You will ensure the CMDB design is enterprise grade, supportable, secure, reconciled, and aligned to operational, service, and business capability models.

You will function as the architectural bridge between Service Management, Infrastructure, Networks, Observability, Product & Engineering tribes, and partner organisations such as KTSL.

Senior ServiceNow Engineer Salary: Up to £80,000 Location: Manchester (Hybrid – 2 days onsite, 3 remote) Type: Permanent The Opportunity This is a rare chance to step into a senior, highly visible ServiceNow role within a well-established, globally recognised organisation based in the heart of Manchester. ServiceNow is a strategic platform here — not a side system. You’ll be the most senior...

You will act as a technical authority for core business applications, particularly ERP systems and Microsoft 365, working closely with internal stakeholders and external partners to deliver secure, resilient, and business-focused solutions.

You will regularly present technical solutions, risks, and recommendations to stakeholders, translating complex technical detail into clear business outcomes.

Join to apply for the Service Analyst role at CDL Software. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Overview As a key member of the Operations Department within the Service Management team, you will collaborate closely with Service Managers and Service Delivery Leaders to ensure that all services are delivered in...