Technical Support Manager jobs in Cardiff

Job Description Service Delivery Manager (IT/MSP) Cardiff, Wales £40,000 - £60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Delivery Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Service Delivery Manager role or a related position, looking to...

Job Description BMS Support Engineer - Cardiff Alecto Recruitment is recruiting on a superb position with our client who are regarded as the UK's leading specialist in Building Management Systems. An established and reputable specialist. Due to continued growth in the Cardiff, Wales region, they are looking to recruit within their team for a BMS Support Engineer. Salary & Benefits Include: -...

Onsite Support EUC Engineer Onsite Location: London Office Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer...

You will ideally have experience of using Microsoft and VMware technologies.

You will have first-class customer service skills, as this role involves dealing with both internal and external stakeholders on a daily basis. What you'll get in return This is a permanent role to start ASAP.

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

You should be IT literate and be able to identify how customers can benefit further from using our software and services.

You should be IT literate and be able to identify how customers can benefit further from using our software and services.

You will shape and recommend new digital products and services that positively impact employees and deliver business value.

You will also play a vital role in the design of service support models for our existing portfolio of digital products as they transition from MVP to scale.

You will work closely with clients, manage expectations, and handle a variety of technologies. Ideal candidates will have commercial IT support experience and knowledge of Windows systems. Opportunities for skill development and career progression are available.

A global engineering company in Cardiff is looking for a Senior / Principal Electrical Engineer to lead multi-disciplinary design teams and deliver innovative solutions. The ideal candidate should have an advanced degree in Electrical Engineering and Chartered Engineer status. Responsibilities include technical guidance, project management, and ensuring compliance with sustainability standards....

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships...

You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical Task & Values based interview (90 mins): This stage will be held in our office, and you’ll meet with the wider team - We’ll run through a live role play exercise where you’re the agent and we’re the member.

You should have experience in technical troubleshooting, data management, content management, reporting, and user training Priorities for the business

You will also be responsible for the following; - Developing the approach for sustainability across significant portfolios and major frameworks. - Increase WSP’s profile in the industry, help secure new work and improve the quality and technical knowledge relating to Sustainable design.

You will be resilient, able to flex and be experienced in leading a successful team.

You will have excellent communication skills with strong attention to detail.

You will network confidently and knowledgably communicate with all levels in a professional services environment.

You will be required to work within the team to accelerate the growth of our business.

Tigerbay is a Cardiff-based technology business, creating online systems for the travel industry. We are a small, but effective team, catering to several high-profile customers including Saga, Titan Travel, Newmarket Holidays, Mark Warner, Simpson Travel, HF Holidays and Martin Randall. Our key strength is our in-depth knowledge of both Travel and Technology. We understand that having knowledge...

You will be directly involved with customer support tickets and help lead the team to resolve issues.

You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management.

You will need experience leading a team and also being hands on with customer service tickets.

Building Services Lead – Major £300m Construction Project – Cardiff Location: Cardiff Salary: Excellent senior-level salary + full benefits package Company: Sphere Solutions Job Type: Permanent, Full-Time Sphere Solutions are working with a leading Tier 1 main contractor to recruit a Building Services Lead for a flagship £300 million construction project in Cardiff — one of the most prestigious...

IT Support Engineer | Cardiff | 6 - Months My customer is seeking an experienced IT Support Engineer to join on a 1st / 2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the IT Support Engineer: - Handling day-to-day 1st / 2nd line support including password resets and...

What that means day to day Providing 3rd line technical support to 800+ users, answering support queries via phone, email and face-to-face while maintaining a high degree of customer service in line with ITIL best practices Provide escalation support to the 1st and 2nd line support team Logging calls into our ticket management system, taking ownership of user problems and being proactive when...

You will be responsible for the delivery of high-quality advice; and ensuring the management of risk and reputation is at the forefront of everything you do. This will include coaching and developing junior staff. Skills and Qualifications: Honours/ Post Graduate Degree in finance, accounting & tax or other related technical discipline.