Customer Support Analyst jobs in Cardiff

Job Description Do you have experience on motor or travel insurance with strong data analysis skills? Our client, a dynamic and growing international insurance services company, is looking for a Pricing Analyst to join their friendly and collaborative team based in Cardiff. Responsibilities include: - Analyse competitive position, customer behaviour, claims, and profitability to inform...

We’re working with a well-established and growing Managed Service Provider (MSP) that has been supporting customers across the South of England for over 30 years. The business delivers IT Support, Cloud, Microsoft 365, Azure, and modern workplace solutions, and is known for its friendly, collaborative culture and strong technical standards. They’re now looking for a Senior Security Analyst to...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...

IT Service Desk Analyst Rate: £150 per dayLocation: On-site, Cardiff (5 days per week)Duration: 2 months (High possibility of extension)Your new company A large organisation based in South Wales. Your new role We are seeking an IT Service Desk Analyst to provide high‑quality 1st and 2nd line support to internal users. This role requires strong customer service, solid technical understanding, and...

Business Analyst / FinTech / SaaS / BA / Financial Services / Cardiff / Hybrid / PermanentVivo Talent are looking for an experienced Business Analyst to join our clients team and support the development of lending products within a global SaaS platform. This is a product-led role, ideal for someone who can balance customer needs, commercial priorities and long-term product strategy.You'll work in...

Our client in Cardiff is looking for a Stock Analyst to join our dynamic team on a 6-month FTC - to support in keep operations running smoothly, efficiently, and ahead of the curve.Although this is initially a 6 month contract, there's a strong likelihood this could go permanent after this period.What you'll be doing:Maintain and optimise the parts database to ensure accurate, up-to-date...

You will trouble shoot the deployments and have the creative mind to help us establish ground-breaking service techniques. - Research and Development: As we are MSP-level partners with each of our technology partners, you will research and test new systems and technologies in-house, and with-in client networks when required.

Overview Location: Cardiff (Office-based, 5 days a week) Salary: £40,000 - £45,000 (DOE) Team: Product & Customer Experience Reporting to: Director of Product & Customer Experience Start Date: March/April Are you a Business Analyst looking to grow your influence and help shape products that really matter? At Advanced Secure Technologies, we are a Cardiff-based technology company on a...

Are you an experienced Data Analyst with experience in, and a passion for producing highly governed, regulatory and criticalσκ reporting? If so, it could be time to join the newly established Data Strategy & Capability Departmentיין Admiral. We are creating a new team that will review and oversee Critical Reporting across our UK Insurance Business and support our Data Teams with frameworks,...

IAM capabilities are focussed on ensuring that the right people have the right access to digital assets at the right time.This role is responsible for ensuring compliance with applicable information security standards, policies and industry best practices or frameworks. This is to be done through activities such as application onboarding, monitoring and reporting controls, role-based access...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with...

You will play a key role in improving the accuracy, consistency, and performance of AI-driven moderation systems, as well as supporting vendor calibration and quality initiatives.

Job Position: AI Analyst - (Insurance Sector) Location: Bridgend Starting Salary: £25,000 Launch your change & tech career with Grayce At Grayce, we grow the next generation of change‐makers. We're looking for curious, ambitious graduates to join us as AI Analysts, working with one of our leading insurance clients to help shape the future of intelligent automation. This is your chance to...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with...

Are you an experienced Data Analyst with experience in, and a passion for producing highly governed, regulatory and critical reporting? If so, it could be time to join the newly established Data Strategy & Capability Department at Admiral. We are creating a new team that will review and oversee Critical Reporting across our UK Insurance Business and support our Data Teams with frameworks,...

Overview An exciting opportunity has arisen to join Veygo, part of Admiral Pioneer, as a Senior Pricing Analyst. This role is ideal for someone who is creative, innovative, and driven, with a strong ability to uncover insights from data, take ownership of initiatives, and share expertise across the team. About Admiral Pioneer Disruptive. Customer Centered. Transformational. Admiral Pioneer exists...

You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.

You should apply if: - You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.)

Are you an experienced Data Analyst with experience in, and a passion for producing highly governed, regulatory and critical reporting? If so, it could be time to join the newly established Data Strategy & Capability Department at Admiral. We are creating a new team that will review and oversee Critical Reporting across our UK Insurance Business and support our Data Teams with frameworks,...

We're seeking enthusiastic and ambitious Graduate Pricing Analysts with a passion for numbers to join our Motor Pricing and Household Pricing teams in 2026, contributing to the success of our award‐winning insurance product. This is a hybrid role, with the expectation to come into the Cardiff office at least once a week. What do Pricing do? Our Pricing Department is a fundamental cornerstone of...