User Experience Lead jobs in Smethwick

A leading real estate management company in Birmingham is seeking an experienced Estates Director to manage facilities operations at Brindleyplace. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. This role involves leadership of a 70+ team, ensuring compliance with legislation, and driving financial...

Company description:Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments,...

You will maximise the use of digital systems available - leveraging automation, self-service tools, and data insights to modernise and future-proof our people services.

You will create seamless intuitive experiences for People function teams and colleagues, and use a range of communication tools and styles to provide training and documentation for the Colleague Experience & Operations teams.

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

Job Description Client: Leading HubSpot Agency (Enterprise & Global Implementations) Engagement: Fractional (2–6 days per month, flexible) Earning Potential: up to ~£86k p.a. (based on 6 days per month) We are working with a leading HubSpot agency that delivers large-scale, complex CRM implementations for enterprise and global clients. The business is already deeply embedded in the HubSpot...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of 1,500+ Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a...

A family-run cosmetics company in Birmingham is seeking a Store and Spa Manager to oversee financial operations, ensure exceptional customer experiences, and lead a passionate team. Responsibilities include managing budgets, developing employee skills, and maintaining high store standards while fostering community connections. The ideal candidate should have strong management, communication, and...

Functional Lead with experience working in a research driven environment (Scientific, advanced engineering, Higher education, MedTech) is sought by an international organisation based near Birmingham. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. With large scale investment in technical innovation this Functional Lead will take...

We are excited to be recruiting for our Birmingham Team Are you our next Guest Experience Supervisor Dual Lead Guide / Lead Host? Are you the passionate individual we're looking for to oversee a small team and elevate our guest experience? Are you able to work evenings and weekends? About the Role: This role combines exceptional customer service with troubleshooting technical issues. While...

A leading healthcare charity is looking for a Multi-Site Customer Experience Manager to enhance customer service and drive membership sales across health clubs. The role involves managing teams, overseeing service success, and ensuring customer satisfaction throughout their health journey. Ideal candidates should possess strong leadership skills and a background in customer service. A...

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international...

You will have appropriate qualifications and demonstrable experience in a technical lead role. The role would suit a self-motivated and independent individual, a natural leader, looking to utilise the latest technologies advance their career in a dynamic team.

You will have the flexibility you need to do your best work with hybrid work options.

You will be able to demonstrate: Experience working to the Government Service Standard and within the GDS lifecycle. Using a range of UCD (user research and service design) methods in complex problem spaces, including user interviews, surveys, usability testing, concept testing, journey mapping and service blueprinting.

Job Description OakRock is supporting a values-led organisation to appoint an Interim Finance Systems Lead to deliver critical finance systems improvements and reporting capability. This role is hands-on and delivery-focused, working closely with finance stakeholders, system partners, and the wider business to improve controls, reporting, and process efficiency. Key Responsibilities Finance...

You will need to have a strong background in technical sales and experience from working within large scale manufacturing environments. The successful candidate should live in the Midlands region. They are looking for a driven salesperson to join their End User team; delivering Corporate Global Account Strategy, core functions and activities.

You will have a passion for understanding and championing the user.

You will have experience of working on products and services in a public sector environment, conducting user research on projects to a high ethical standard, with knowledge of government service standards and principles.

Tech Lead London Hybrid £100,000-£130,000 + bonus + benefits We’re working with a rapidly growing tech for good company that is transforming how data, automation, and smart integrations shape the future of digital infrastructure. Their platform optimises real-time operations, connecting users with seamless, intelligent technology solutions. We are looking for a hands-on Tech Lead with strong...