2nd Line Engineer jobs in Wales

Job Description The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk,...

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

2nd/3rd Line IT Network Support Engineer | Salary: £40k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance requiredWe have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role...

Cloud Technician (2nd Line) Salary: £28,000-£38,000 Location: South Wales + customer sites Hours: 37.5 per week Type: Full-time, Permanent Recruiting via: Hatched Talent Solutions --------------------------------------------------------------- The Opportunity Hatched Talent are supporting a growing IT services provider in South Wales that's looking for a skilled Cloud Technician (2nd Line) to...

Job Title: Desktop Support Analyst (2nd Line) Department: Technology Location: Sheffield or Talbot Green Working Pattern: Office based, includes 5 days each week in the office Contract Type: Full time, permanent Salary: Up to £30,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed....

You will tackle diagnostic queries, support Microsoft applications, and resolve hardware issues while ensuring customers are updated throughout the process. Ideal candidates are tech-savvy problem solvers who can work independently as well as part of a team, with excellent communication skills and a background in Service Desk operations being advantageous.

Job Title: Principal Product Safety Engineer Location: Frimley, Weymouth, Bristol, Portsmouth, Barrow-in-Furness, Devonport, Plymouth or Brough, dependant on role and your personal circumstances. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Negotiable, depending on experience What you ll be doing:...

You will work closely with clients, manage expectations, and handle a variety of technologies. Ideal candidates will have commercial IT support experience and knowledge of Windows systems. Opportunities for skill development and career progression are available.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Responsibilities and Duties As a Workplace Operations Engineer you will be pivotal in providing expert-level support, managing escalations, and leading complex technical solutions for Managed Service customers. This requires an individual with excellent communication, problem-solving skills, and crucially - the ability to proactively work to a resolution and deliver a high-quality outcome...

Job Description Are you a qualified Gas Engineer based in Cardiff or surrounding areas, ready to take your career to the next level and earn up to £47,000 a year? Join Liberty and make a real difference in the communities we serve! We Can Offer You: - Uncapped earning potential + company van, fuel card, and excellent benefits - Work-Life Balance: 23 days annual leave + bank holidays, plus...

Job Description Are you a qualified Gas Engineer based in Cardiff or surrounding areas, ready to take your career to the next level and earn up to £47,000 a year? Join Liberty and make a real difference in the communities we serve! We Can Offer You: - Uncapped earning potential + company van, fuel card, and excellent benefits - Work-Life Balance: 23 days annual leave + bank holidays, plus...

You will be in contact with clients at all times, and will need to set expectations and update them – great customer service and communication are as important to this role as strong technical skills.

You will need to be ambitious, proactive and able to work in a fast paced, ever changing environment.

A leading IT company in the United Kingdom is seeking a Technical Support Analyst to provide exceptional 1st and 2nd line support. The role involves troubleshooting various technical issues, offering strong customer service, and requires someone who is tech-savvy and a natural problem solver. Candidates with experience in a Service Desk are highly desirable. This position offers exciting career...

Job Description 3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse...

A technology services firm is seeking a Third Line Cloud Engineer to join their London based Cloud Assurance Team. This role involves providing technical support for cloud applications and systems while tackling escalated issues from first and second-line teams. The ideal candidate has proven experience at a third-line level, ideally within an MSP environment, and must possess skills in Azure,...

You will be operating at a third line level, which means you will be dealing with escalations from first and second line teams, and will need to take ownership of issues, troubleshoot and provide solutions.

You will need to build a good understanding of the cloud environments so that you can accurately monitor them and diagnose potential failures.