2nd Line Support Engineer jobs in Wales

Job Description The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk,...

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

2nd/3rd Line IT Network Support Engineer | Salary: £40k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance requiredWe have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role...

You will tackle diagnostic queries, support Microsoft applications, and resolve hardware issues while ensuring customers are updated throughout the process. Ideal candidates are tech-savvy problem solvers who can work independently as well as part of a team, with excellent communication skills and a background in Service Desk operations being advantageous.

Job Title: Desktop Support Analyst (2nd Line) Department: Technology Location: Sheffield or Talbot Green Working Pattern: Office based, includes 5 days each week in the office Contract Type: Full time, permanent Salary: Up to £30,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed....

Cloud Technician (2nd Line) Salary: £28,000-£38,000 Location: South Wales + customer sites Hours: 37.5 per week Type: Full-time, Permanent Recruiting via: Hatched Talent Solutions --------------------------------------------------------------- The Opportunity Hatched Talent are supporting a growing IT services provider in South Wales that's looking for a skilled Cloud Technician (2nd Line) to...

You will work closely with clients, manage expectations, and handle a variety of technologies. Ideal candidates will have commercial IT support experience and knowledge of Windows systems. Opportunities for skill development and career progression are available.

Engineering Support TechnicianLocation : Cambrian Industrial Park, Tonypandy, CF40 2XXSalary : Circa £28,000 DOEContract : Full-time, PermanentHours/Shift Patterns: Monday to Friday (6am to 2pm or 2pm to 10pm on a rotating shift)Department : EngineeringThe OpportunityWe're looking for a multi-skilled Engineering Support Technician to join our site-based engineering team in Tonypandy.This is a...

Responsibilities and Duties As a Workplace Operations Engineer you will be pivotal in providing expert-level support, managing escalations, and leading complex technical solutions for Managed Service customers. This requires an individual with excellent communication, problem-solving skills, and crucially - the ability to proactively work to a resolution and deliver a high-quality outcome...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...

Job Title: Senior IT Delivery Engineer Location: St Asaph (travel is expected as part of this role) Salary: £35k - £40k Per Annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium...

Job Title: Principal Product Safety Engineer Location: Frimley, Weymouth, Bristol, Portsmouth, Barrow-in-Furness, Devonport, Plymouth or Brough, dependant on role and your personal circumstances. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Negotiable, depending on experience What you ll be doing:...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will be in contact with clients at all times, and will need to set expectations and update them – great customer service and communication are as important to this role as strong technical skills.

You will need to be ambitious, proactive and able to work in a fast paced, ever changing environment.

A leading IT company in the United Kingdom is seeking a Technical Support Analyst to provide exceptional 1st and 2nd line support. The role involves troubleshooting various technical issues, offering strong customer service, and requires someone who is tech-savvy and a natural problem solver. Candidates with experience in a Service Desk are highly desirable. This position offers exciting career...

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required. xujxxms Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. We have an exciting opportunity for a 3rd Line IT...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse...

A technology services firm is seeking a Third Line Cloud Engineer to join their London based Cloud Assurance Team. This role involves providing technical support for cloud applications and systems while tackling escalated issues from first and second-line teams. The ideal candidate has proven experience at a third-line level, ideally within an MSP environment, and must possess skills in Azure,...