2nd Line Support jobs in Surrey

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

A leading IT support company in Redhill is seeking a Junior 1st line support technician. This role offers an exciting opportunity to troubleshoot and develop customer networks and applications while providing excellent customer service. The right candidate will have knowledge of Microsoft applications and previous networking experience. With a competitive salary of £18-20k, quick progression into...

You will be a senior escalation point for complex issues and a hands‐on contributor to project work , working closely with our Service Desk Manager and Technical Director.

You should be confident across most of the following: Windows Server (on‐prem and hybrid) Active Directory / Entra ID

A leading IT service provider in Staines-upon-Thames seeks an IT Support Engineer with MSP experience. The role involves troubleshooting complex technical issues and providing support for various technologies. Candidates must have strong 2nd-line troubleshooting skills, and a proactive approach is essential. This is a fully onsite position, perfect for proactive engineers looking to advance their...

Senior Hosting Technician – 2nd / 3rd Line Support Location: Redhill (Hybrid) Salary: £35,000 – £45,000 (more for the right person) + 5% performance bonus Hours: 8-hour shift between 8am – 6pm Type: Full-time, Permanent About Our Client Our client, Cloud2Me, is a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From their...

Perm 37 hours a week 9am – 5:30pm Monday to Thursday. 9am – 5pm Friday Company Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre...

You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing.

You will:* Develop Trusting Relationships: Provide support and mentorship to help students regulate emotions and make safer choices. Promote Positive Decision-Making: Use restorative approaches to encourage resilience and deter involvement in criminal activities. Provide Tailored Support: Work in small classes (4-12 students), adapting interventions to address individual needs.

1st Line Support Surrey £25,000 - £28,500 + Holiday + Pension + Training + ProgressionThis is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills.The company is a recognised leader within the refrigeration industry...

Location: Chertsey, SurreyJob Type: Full timeContract Type: PermanentSalary: £21,000 - £30,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The CompanyKrome Technologies is a dynamic, people first technology...

You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly.

You will act as the bridge between the client and the wider technical team, all while expanding your own skills and exposure to the world of MSPs.

Job Description Senior Support Worker (Mental Health Residential) Location: Guildford Salary: £15.79 plus £72.50 per sleep Contract Type: Temporary to Permanent(initial via agency but then move into permanent contract) Hours: 37.5 hours per week, Early & Late shifts with 1 sleep per week, some weekend work required on a rota basis P4 Recruitment is seeking a dedicated Senior Support Worker...

Job Description Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via...

A leading IT solutions provider in Camberley seeks a dedicated technical support specialist. The role involves managing incidents, providing advanced troubleshooting, and ensuring compliance with industry regulations. The ideal candidate will possess strong skills in diagnosing hardware and software issues, along with a good understanding of Microsoft Azure and IT Service Management tools....

Teaching Assistant – Aspiring County Lines Prevention Officer – Learning Support Assistant Teaching Assistant – Aspiring County Lines Prevention Officer – Learning Support Assistant Location: Guildford Salary: From £101.40 per day Are you passionate about safeguarding vulnerable young people from criminal exploitation and helping them build positive futures? Aspiring County Lines Prevention...

You will be dealing with IT support calls, troubleshooting and escalating to other team members.

You will need to be naturally technically minded with good interpersonal skills and show business enterprise.

You will need to think quick and prioritise problem solving within all aspects of tasks.

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

You will need to have proficient communication skills and high levels of customer service. Desirable Requirements Knowledge of Microsoft applications particularly Office 365. Previous networking experience. Effective communication when escalating duties to 2nd line. Passion for all things Tech.

Job Description My client is an established IT company who provide high quality IT support and IT services to both the educational and corporate sectors. They focus on customer satisfaction and helping clients reach their objectives through reliable and professional IT Support. They are now looking for a 3rd Line Support Technician to join their team based in Farnham, Surrey. The successful...

You will need to be very comfortable in sit visits, installations, SLA’s to meet and documentation.

You will also be working under the Service Desk Manager. This position will start of remote, then will be re-locating to the office in Camberley.