complaint handling jobs in Bexley

London - X3 days a week in the office Open to either partial or full sign on bonuses Senior Compliance Analyst opportunity working with a rapidly growing Lloyd’s MGA. Reporting into the Compliance Manager, you will support the Compliance team in its day-to-day activities in support of the business and its managed Syndicate. Key Responsibilities: - Support the delivery of the compliance plan,...

Are you a qualified solicitor with strong professional indemnity experience, looking for a new challenge? RedLaw is working with a leading international law firm that is seeking an experienced Risk & Compliance Lawyer to join its Risk & Compliance function. The role involves advising on professional responsibility, regulatory and compliance matters, with a particular focus on professional...

You will be joining at an exciting time, helping to deliver robust systems that will underpin the company’s continued success and reputation in the market.

Head of Operations – Travel Insurance (B2C Distributor) Location: Hybrid (UK-based) Employment Type: Full-time, Permanent Reports To: Managing Director About Us At The True Traveller, we create simple, flexible, and transparent travel insurance for people who love to travel. As a direct-to-consumer intermediary, we partner with leading insurers to give customers confidence and peace of...

Operations Manager - Luxury Fashion 6-12 month FTC We are looking for an experienced Operations Manager to oversee daily shipping and logistics operations for a luxury fashion brand based in London, with a strong customer presence in the US. The role ensures timely, accurate, and cost-effective order fulfilment while managing warehouse operations, liaising with carriers, and continuously...

You will also collect and analyse complaints and dispute data, supporting the development of training and guidance, and contributing to continuous improvement projects within the department.

You will enjoy ongoing professional development, and mentorship from both the manager and director of this specialist department.

Conduct Risk Analyst – Insurance (Lloyd's) An established Lloyd's Managing Agent is seeking a Conduct Risk Analyst to join its Compliance function within the Conduct Risk team. This role supports the delivery of the annual conduct plan and helps ensure compliance with UK regulatory requirements and Lloyd’s oversight principles. Working closely with business stakeholders, the role takes a...

Potential Work Location: Westfield London W12 Responsibilities: - Store operation: Complete all the operation and management work of the store to ensure the operation efficiency and service quality. Evaluate the business condition of the store, find problems in time, and propose solutions. Maintain good communication and collaboration with the platform and headquarter, and cooperate with the...

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are...

You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience.

You will act as a brand ambassador, providing personalised service, cultivating client relationships, and maintaining the highest standards of presentation and professionalism. Key Responsibilities Client Service & Sales - Deliver a premium and personalised client experience consistent with the Victoria Beckham brand.

Compliance Officer (SMF16 – Compliance Oversight) Organisation: Not disclosed Location: West London Working Pattern: Full-time, Hybrid (2 days per week in office) About our client Our client is a long-established charitable organisation with roots dating back to the mid-20th century and a longstanding presence in the United Kingdom. Over several decades, it has provided grants, scholarships,...

You will see the direct impact of your work on families' lives every day. - Specialist Training: CHC is a niche area; we will provide the training you need to become an expert. - Flexible Future: The role is initially office-based to ensure you have all the support and training you need.

Following significant growth over the past year, my client is seeking an experienced MRICS/FRICS/AssocRICS with VRS registration Residential Surveyor Area Manager with strong people and leadership skills. Your Role as a Residential Surveyor Area Manager You’ll lead, inspire, and mentor a team of Residential Surveyors to achieve deliver high quality L2 and L3 surveys with excellent customer...

Job Title: Practice Manager Location: London Waterloo Salary: £70k - £75k Overview: A well-established law firm is seeking an experienced Practice Manager to lead and oversee its administrative, HR, compliance, and operational functions across multiple offices. Reporting directly to the Equity Partners, the Practice Manager acts as a key link between offices, ensuring smooth coordination of...

You will be auto enrolled in to the Company Pension Scheme.

One in Four is a charity specialising in supporting survivors of sexual violence and abuse, and particularly survivors of child sexual abuse and trauma. We understand how such experiences, if unsupported, can have long-term impact and recognise the challenges faced by people who have experienced sexual abuse and who have struggled for their survival. Watch our film:...

Alexander Lloyd are seeking a proactive and detail-oriented Pensions Analyst to join an in-house Scheme in London on a hybrid working model - 3 Days per week in the office. While day-to-day scheme administration is outsourced, this role plays a critical part in supporting the trustees by managing the relationship with the external administrator, responding to member queries, coordinating member...

You will be responsible for covering after-sales complaint handling, CRM platforms, and call centre operations. - Automotive experience is highly desirable. - Open to speaking with candidates who enjoy building structure, improving processes, and driving customer satisfaction at scale.

You will be providing regulatory and compliance guidance to business areas and overseas offices, supporting on the development and maintenance of compliance policies and procedures, and contributing to internal reporting to senior management and committees. Key responsibilities include: