complaint handling jobs in Derby

Complaints and Feedback OfficerLocation : Derby, DE2437 hours, £19.32 p/hr. Fixed Term until End of March 2026Make a Real Impact on Customer Experience!We are looking for a committed and professional Complaints and Feedback Officer to join our clients Engagement & Feedback Team. This role is perfect for someone who is passionate about customer service, can handle sensitive issues with empathy,...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will provide customers and clients with exceptional aftersales service and management of the rectification of defects. - Ensure customers experience a smooth transition

You will have a working in a customer service environment, have excellent communication skills and a telephone manner.

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will take ownership of all escalated queries and complaints into the department and will be responsible for handling the more complex tasks sent through the team, along with team reporting across a variety of channels. In this position, you will lead a small team and ensure that all departments are working together to achieve our goals.

You will also dispense and fit glasses to both adults and children, working from prescriptions provided by optometrists.

You will be a natural communicator with a friendly and approachable manner, ensuring that every customer feels valued and supported throughout their journey.

Description To support the delivery of excellent customer service across the Severn Trent Water contract by acting as the central point of contact between customers, operational teams, and internal stakeholders. The role ensures that all customer interactions are managed efficiently, accurately, and with a strong focus on communication, service quality, an regulatory expectations. Key...

Contract administrator Based - Derby (on client site Rolls-Royce) Hours - 40hrs JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find...

Repton School is seeking an experienced and motivated Sports Centre Manager to lead the operations of our outstanding Sports Centre. This role is responsible for managing all staff, ensuring the smooth and efficient running of the facilities, and delivering an exceptional experience for both school and commercial users. The successful candidate will balance school and external timetables...

We are an innovative and forward-thinking company creating bespoke diagnostic solutions, products and tailored services for organisations across the UK and Europe for over 25 years. Our mission is to provide the best quality diagnostic products that meet and exceed customers’ expectations at a fair price. We are looking for an experienced Account Manager for a 9 month contract for maternity...

You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests. Key Responsibilities

Position: Events Coordinator Location: Derby, UK (Onsite with our client Rolls-Royce) Schedule: 16hrs / 2 days per week (Ideally Wednesday & Thursday – 5pm) What this job involves : As an Events Coordinator at JLL, you'll play a crucial role in shaping a brighter way for our clients, particularly Rolls-Royce, by orchestrating impactful and memorable events. Working on-site in Derby, you'll be...

You will provide customers and clients with exceptional aftersales service and management of the rectification of defects. Ensure customers experience a smooth transition Work closely with contractors

You will have a working in a customer service environment, have excellent communication skills and a telephone manner.

You will take ownership of all escalated queries and complaints into the department and will be responsible for handling the more complex tasks sent through the team, along with team reporting across a variety of channels.

You will take ownership of all escalated queries and complaints into the department and will be responsible for handling the more complex tasks sent through the team, along with team reporting across a variety of channels. In this position, you will lead a small team and ensure that all departments are working together to achieve our goals.