contact centre supervisor jobs in Cardiff

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

You will oversee Customer Service and Licensing Officers who handle inquiries from service users, ensuring excellent service delivery. The ideal candidate will have previous experience in a call centre environment and possess strong supervisory skills along with a commitment to customer service.

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

You will have complete control and work flexibility which is great for individuals with busy lifestyles and study commitments (temporary).

You will have exclusive access to our new Continuing Professional Development (CPD) application where you can gain qualifications.

You will be paid according to the teaching framework (£110-£140 per day)

Family Gateway Contact Officer needed in Cardiff The rate is £14.14ph PAYE This is a temporary role The reference number is: RQ1546298 The successful candidate will provide high quality information, advice and assistance for babies, children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify...

Join to apply for the Mobile Contact Lens Optician role at Vision Express 21 hours ago Be among the first 25 applicants Join to apply for the Mobile Contact Lens Optician role at Vision Express Get AI-powered advice on this job and more exclusive features. Role overview As a Role overview As a Mobile Contact Lens Optician at Vision Express, you'll travel to multiple Vision Express stores in...

You will support both Early Help services and wider partner agencies, with contact typically made via telephone, web chat and email. This role does not involve carrying a caseload; however, you will be responsible for managing and coordinating multiple referrals efficiently and accurately.

An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Cardiff, CF10 area. In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. Hours: On average 40 hours per week, shifts as per site rota....

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

You will assume a pivotal role in delivering our comprehensive range of repairs, alterations, bespoke commissions, and aftercare services.

You will participate in a structured procedure where each job is received with clear images, descriptions, and requirements uploaded by our team.

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...

Join a Global Leader in Medical Insurance Become Our New Case Manager at IMG Salary: £25,000 – £26,000 per year Are you driven by helping others, solving problems, and delivering exceptional customer care—even in challenging situations? We're looking for a dedicated Case Manager to join our Operations Team, where no two days are the same and every interaction makes a real difference. In this...

You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Executive Assistant or other roles within Deloitte. Responsibilities of the role include:

Site Supervisor Location: Cardiff, Wales Department: Engineering and infrastructure Are you an experienced Site Supervisor looking to play a crucial role in the development of a state-of-the-art cancer centre? Join the company's dynamic team and contribute to a project that will make a real difference. Reporting to the project's Works Manager, you will be responsible for coordinating...

You will be reporting directly to the Housekeeping Manager and have full responsibility when on shift for the day to day running of the housekeeping department.

You will demonstrate the ability to work within tight deadlines.

You will be flexible, reliable, enthusiastic with a passion

You will have complete control and work flexibility which is great for individuals with busy lifestyles and study commitments (temporary).

You will have exclusive access to our new Continuing Professional Development (CPD) application where you can gain qualifications.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.