Customer Case Handler jobs in Bromley

You will be representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional manner, in accordance with internal procedures and acting as an ambassador to the organisation. What you will be doing

As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll provide vital administrative, and case-handling...

You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.

You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients. - Ideally you will have experience of using Acturis previously.

You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability.

You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients’ expectations.

You will have: A BA/BSc with honours or equivalent skills learned on the job An interest in our mission. The ability to be articulate (written or oral) and comfortable presenting. Strong attention to detail and numerate. High level of accuracy is essential. Proficient in Powerpoint, Excel, Word and Outlook.

We're hiring an Experienced Software Customer Service Specialist to provide clear, confident, and practical support to the thousands of field service and trade businesses using our platform every day. If you've already built solid customer service skills in a technical or SaaS environment and you're looking for a role with more ownership, more influence, and more impact, this is an ideal next...

Leading in our stores: Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers....

You will be confident in supporting clinical procedures, delivering product training, and providing in-case support to healthcare professionals, ensuring the highest standards of product use and patient care. Key Responsibilities: - Maintain and grow existing business to achieve sales targets

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Job Category: Legal (Specialist) Location: Civic Centre, Bromley Council Hours Per Week: 36.00 Start Date: Immediate Start Start Time: 08 : 30 End Time: 17 : 00 Salary: £33.10 Planning / highway law with particular reference to...

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. The job holder is expected to ensure...

You will need to have experience of investigating complaints and coming to a resolution with the client. This vital role ensures seamless communication between clients and internal teams, supporting day-to-day operations with professionalism and warmth.

You will be a key part of a team that is passionate about delivering unforgettable customer care, all while having the support, resources, and progression opportunities that come with the biggest brand in healthcare.

You will complete an Pre-employment check after receiving an offer.

Job Description Summary and purpose of the Job: We are looking for a new Technical Support Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers,...

You will be confident in supporting clinical procedures, delivering product training, and providing in-case support to healthcare professionals, ensuring the highest standards of product use and patient care.

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of the team or thinking about joining us, you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely experienced team support and guide customers through...

You will set clear strategic plans with defined milestones, lead delivery, and collaborate with stakeholders across the business. Success means delivering measurable improvements in customer self-service, leveraging new technologies, enhancing quality, and using data insights to optimize operations.

Leading in our stores: Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers....

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced...

Field Loss Adjuster Leeds or Manchester Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What you'll...

Field Loss Adjuster London or Croydon Area Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What...