customer complaints handler jobs in Bromley

As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll provide vital administrative, and case-handling...

You will need to have experience of investigating complaints and coming to a resolution with the client. This vital role ensures seamless communication between clients and internal teams, supporting day-to-day operations with professionalism and warmth.

You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.

You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients. - Ideally you will have experience of using Acturis previously.

You will be representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional manner, in accordance with internal procedures and acting as an ambassador to the organisation. What you will be doing

Position Customer Relations Advisor Location: The Pavilion Leisure Centre, Kentish Way, Bromley BR1 3EF Salary: £23,795.20 p.a. (pro rata) Plus benefits Job Type: 16 hours on weekends (Fixed Term 7 months) Working hours: Sat & Sun 9:00am-5:30pm (on-site) Closing Date: 21st June 2024 MAIN PURPOSE: To deliver revenue from reactive and proactive call centre activity. Increase customer...

You will be responsible for improving customer service processes, supporting recruitment, on-boarding and performance management, and fostering a positive, accountable team culture. Working closely with operational and engineering leadership, you will help identify service improvements, manage performance reporting, and contribute to wider business objectives.

Job Description We are seeking a proactive Mid-Level In-House Legal Adviser (Contract and Litigation) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role offers the opportunity to work across a variety of commercial, contractual, and regulatory matters within a dynamic business...

Job Purpose Interested in this role You can find all the relevant information in the description below. The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. The role will: - Protect and please the customer by...

Legal Adviser (Contract and Litigation) All candidates should make sure to read the following job description and information carefully before applying. We are seeking a proactive Mid‑Level In‑House Legal Adviser (Contract and Litigation) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role...

You will have experience in a similar role within 4–5-star hospitality venue

You will be a professional, who has proven track record of delivering and maintaining standards at the highest level

You will have the ability to resolve complaints and investigate incidents effectively and efficiently

xecutive Assistant (C Suite) - £48k to £55k + Excellent benefits - Bromley and SE LondonAn award winning, leading housing and supported living organisation for vulnerable adults who suffer from mental health and living in a supported housing environment, is looking for an Executive Assistant to support the CEO. This post will provide trusted, high-level administrative and organisational support...

You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

We are Circet IRE & UK, Europe's leading telecommunications infrastructure provider. Our Installs Division are now on the hunt for dedicated and professional Service Delivery Technicians to operate in the field at residential customer premises in and around Bromley - BR . Is this role for you? Watch this short video to find out! We are at the forefront of the UK's ongoing rollout of full fibre...

We are seeking a proactive Mid‑Level In‑House Legal Adviser (Commercial) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role offers the opportunity to work across a variety of commercial, contractual, and regulatory matters within a dynamic business environment. This is an in‑office role,...

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of the team or thinking about joining us, you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely experienced team support and guide customers through...

You will be patient with the ability to deal with difficult situations with tact and diplomacy

You will be an effective team player who builds professional and trusting relationships with every member of the team, ensuring they feel valued

You will have excellent attention to detail and an ability to anticipate problems before they arise

About us DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced...

Field Loss Adjuster Leeds or Manchester Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What you'll...

Field Loss Adjuster London or Croydon Area Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. What...

You will manage the department to ensure an efficient, profitable and effective operation providing exemplary customer service to the clients of the business What you will be doing Accountable for continuously driving performance in the team by setting and delivering on appropriate operational and financial targets and monitoring progress towards those targets.