customer complaints handler jobs in Wales

Job Description Commercial Insurance Account Handler - Swansea Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

Cardiff We're looking for a new Pet Claims Handlers to join our new Admiral Pet Claims Business This is going to be an exciting and dynamic department, that needs an energetic and confident professional to help support us during this time of growth and innovation. This role would be perfect for an ambitious and multi-talented person who is looking to begin their career within Claims and the...

You will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage where you will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements.

Description JOB TITLE: Senior Manager, Complaints & Customers in Financial Difficulty (FTC) SALARY: £83,411 - £107,943 LOCATION(S): Leeds, Birmingham, Bristol, Newport, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity The Senior Manager,...

You will support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. Experience that will put you ahead of the curve… - You are a best in class customer service operator with experience in supporting customers within a contact centre environment or face to face.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will support our vision that great healthcare is always a collective first. In return, we recognize and value our global employees.

You will have our full support, training and opportunities for professional development, along with competitive package. Why diversity matters to us

Working at Freudenberg: We will wow your world Responsibilities: • Resolves customer inquiries and complaints fairly and effectively • Provides product and service information to customers • Builds and maintains strong relationships with customers to gain an understanding of customer needs • Assist in the development of improvement plans and programs in response to customer feedback. •...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

JOB PURPOSE: The job holder will act as the key co-ordinator, liaising between the construction team and residential homeowners, ensuring a high-quality customer experience from handover through the defect liability period and beyond. Working with Customer Operations Manager and trades team to ensure timely resolution of customer issues, managing aftercare services, and maintaining high...

Basis Full time Date posted 11/12/2025 Job reference HJ0416 Background Our team of expert military solicitors ensure service men and women have access to the specialist advice they need. The department help military service personnel who need to bring a claim against the Ministry of Defence due to their failure to adequately protect from illness or avoidable injury. The team advise on a...

Salary: £30,000.00 - £35,000.00 (depending on experience) Working hours: 35 hours, Monday to Friday Duration: Permanent Location: Swansea About the role Lloyd & Whyte , who are proudly part of Benefact Group , are looking for a Commercial Account Handler to join our Community Broking team in their Swansea office. The ideal candidate will provide exceptional service and advice to clients in...

- We have an exciting opportunity for you to join our Operations team as a package handler. Hours: 35 per week Shift Schedule: Nights Salary: £12.72 per hour. Premia paid for hours worked between 7pm - 10pm (£1.37 per hour), and 10pm - 6am (£1.65 per hour). Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We...

You Are Applying For a Job At County Insurance Consultants Limited We are part of Brown & Brown Insurance group. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Job Description Commercial Insurance Account Handler - Cardiff Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.