Customer Case Handler jobs in West Midlands

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FNOL Handler

TIME Appointments Ltd
Birmingham

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

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an hour ago

Commercial Account Handler

Get Recruited (UK) Ltd
Dudley

Job Description COMMERCIAL ACCOUNT HANDLERDUDLEYSALARY UP TO £40,000 DoE OPPORTUNITY:I am working with a fantastic small, independent Brokerage, looking to expand their team with an Account Handler. They are a collaborative team who are looking for someone who would like to make a big impact as they grow.If you are an experienced SME Account Handler looking for an opportunity in a rewarding...

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an hour ago

Case Handler

Kenwood Recruitment Solutions Ltd
Digbeth

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology?If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team.As the Case Handler, you will be carrying out a range of duties, some of which have...

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47 minutes ago

Personal Lines Insurance Handler

Cameron James
Coventry

You will manage the full policy lifecycle, ensuring customers receive the right coverage at the right price. - Motor Insurance: Handling private car, motorcycle, and van enquiries. - Household Insurance: Managing buildings, contents, and high-value home policies. - Renewals & Mid-Term Adjustments (MTAs): Processing policy changes and ensuring retention through excellent service.

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an hour ago

Commercial Account Handler

Stride Resource Management
Coventry

Job Description We're working with a well-established independent insurance broker in Coventry who are looking to recruit a Commercial Account Handler to join their busy commercial team. This is an excellent opportunity for someone looking to manage a portfolio of SME clients and develop their commercial insurance career in a supportive, professional environment. The Role: As a Commercial...

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an hour ago

Property Claims Handler Birmingham

Exchange Street Claims & Financial Services
Birmingham

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: - Manage and process domestic property claims efficiently and accurately. - Provide exceptional customer service by guiding policyholders through the claims process.

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an hour ago

Property Claims Handler (Birmingham)

Exchange Street Executive Search
Birmingham B1

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

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3 hours ago
Hybrid

Junior Client Advisor/Account Handler - Global Risks

IPS Group
Birmingham

You will support Client Executives and senior Client Advisors with all aspects of account management, including renewals, mid-term adjustments, invoicing, slip production and client queries.

You will also help maintain strong client relationships and provide technical support when needed.

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an hour ago

HHSRS Case Handler/Scheduler

Reliance Social Housing CIC
Birmingham

Job Description Accounts Receivable Officer The Role: Reporting to the HHSRS Manager of RSH, you will have responsibility for assisting in the efficient administration of the property compliance department on a full-time time basis. Key Responsibilities: - Written / verbal communication with the external contactors - Communicate schedule updates and changes promptly to all stakeholders. -...

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a day ago
No Experience

Customer Experience & Insight Internship (12 Months)

Midland Heart
Birmingham

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

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3 hours ago
Hybrid

Executive Case Specialist

OSB Group
Wolverhampton

You will be responsible for ensuring engagement with bank wide stakeholders on FOS findings, lessons learned activity is delivered and ensuring actions are put in place to address (with the support of the Root Cause function). Your responsibilities will include:

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2 days ago
Remote

Large Case Life Underwriter

Zurich Insurance Company
Birmingham

Working hours: This role is available on a part-time, job-share or full-time basis (37.5 HPW) Location: Flexible – home-working contracts available The opportunity: At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate,...

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2 days ago

Customer Base Account Director

Kainos
Wolverhampton WV1

You will join our Customer Base Sales team selling in to enterprise level clients across the world.

You will work inside our Sales & Marketing function with a core focus on commercial activity.

You will join a high performing team that thrives in a high-pressure environment.

You will establish , maintain, and oversee our mutually beneficial customer relationships spanning C-Level to HRIT Ops .

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an hour ago
No Experience Hybrid

Insolvency Case Administrator - Restructuring Services

Forvis Mazars
Birmingham

You will work alongside a diverse and experienced group where your personal development is at the forefront of our culture. While the role is based in our Birmingham team, you may also have the opportunity to work with our Insolvency Practitioners in other regions as we operate as a national practice across all areas of restructuring & insolvency by embracing a hybrid working model.

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5 days ago
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Hybrid

ER Case Manager

Serco
Solihull

You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

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2 days ago

Litigation Handler, Credit Hire

Kennedys
Birmingham

Kennedys is successfully expanding, and as a result our Motor team is in an exciting growth period. We are now recruiting fee earners to handle litigated Credit Hire maters. This is an exciting opportunity to work on a high quality caseload with a variety of clients. About the Role Kennedys is expanding its Credit Hire team and is seeking a Litigation Handler to handle pre-litigated and...

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2 days ago

IAG Case Worker

BIRMINGHAM DISABILITY RESOURCE CENTRE
Birmingham

Job Title IAG Case Worker Reporting To: IAG Service Manager Contract Type: Fixed Term until 30th September 2026 with opportunity to extend subject to programme funding continuation Location: IHWC, Unit 18, ACE Business Park B33 0LD Salary: NJC Scale Points 12 Current FTE £27,336.53 pro rata’d at 20 hours per week £14,978.92 Working Hours 20 hours per week JOB OUTLINE: To provide a...

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7 days ago

Legal Services Intake & Case Support Specialist

Ampa Holdings LLP
Birmingham

A legal services provider in Birmingham seeks a Legal Assistant to support client inquiries and assist with legal processes. The role involves client engagement, record management, and various administrative duties. Ideal candidates will have strong customer service skills, attention to detail, and a willingness to learn. This position is full-time with a flexible shift pattern, catering to...

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16 hours ago
Hybrid

Hybrid Credit Hire File Handler: Investigate Claims

Keoghs
Birmingham

A leading legal services company in Birmingham is seeking a proactive Credit Hire File Handler to investigate complex credit hire claims. The role requires excellent communication skills, experience in credit hire, and the ability to handle a case load effectively. Additionally, the position offers significant opportunities for personal development and a comprehensive benefits package including...

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16 hours ago
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