customer complaints handler jobs in Cheshire

You will work alongside the customer care and complaints team handling complaints in line with the HOS code (Housing ombudsman service).

You will deal with initial complaints over the phone, triaging and assisting with complaints and were needed to escalate to the relevant team.

Job Description Housing Complaints Officer - The organisation: Castlefield Recruitment are currently recruiting a Complaints Officer for a Housing Association based in Cheshire West. The role is on an initial 2-month temporary contract. The hourly rate is £25.40 per hour and it's a hybrid role of 2 days in office, and 3 days from home. Housing Complaints Officer - The role: - Manage a...

You will either resolve the issue first hand on the call or you will be able to escalate if further support is required.

You will be expected to record all information surrounding theplaint, and you will also be responsible for typing up any correspondence and ensuring it is sent out to the tenant or whoever it requires to be sent too.

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and

You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst

Company Description WNS Assistance delivers comprehensive, end-to-end claims managements solutions to clients across the UK – from MGAs and blue chip insurers to a range of fleets and broker businesses. Our dedicated teams and streamlined processes help us deliver a responsive, flexible and fully transparent solutions. Market-Leading Claims Management Experts WNS Assistance is one of the UK's...

Temporary Customer Support Officer Parade Enterprise Centre, Blacon, Chester, CH1 5HN £27,135 - 28,563 per annum Full time (37.5 hours per week) - temporary role for 12 months Sanctuary Supported Living is delighted to be recruiting for Customer Support Officer at Parade Enterprise Centre, Blacon. Our sister site is located in Cheadle, Stockport and regular travel between the two sites will...

You will be part of a friendly team where your expertise is valued, and you will have opportunities to develop your skills, contribute to client relationships, and advance your career as an Account Handler. Key Responsibilities: As an Account Handler, you will manage a portfolio of clients, provide high-quality service and ensure smooth day-to-day operations.

You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch.

You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.

You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)

We are looking for a highly skilled and experienced Customer Care team member to join our manufacturing team in Knutsford. This is an exciting time to join the fastest growing and most successful family-owned valve manufacturer in the UK.About UsWith over 45 years of valve technology innovations, Oliver Valves is a global leader in the design, manufacture, and supply of high-quality valves and...

Customer Service Advisor – Warrington People Solutions are currently recruiting for a Customer Service Advisor to join a leading company based in Warrington, Cheshire. This is an excellent opportunity to join a professional and growing business where you’ll play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives. Shifts: Monday to...

6 month temporary rolePart-time role (25 hours a week, 5 days on-site) About Our Client The employer is a medium-sized organisation within the life science industry, dedicated to providing quality products and services. They are committed to delivering excellence and maintaining strong relationships with their clients and customers. Job Description Responding promptly to customer inquiries...

Your new role Your new role… At Sofology, we’re more than just sofas, we’re about creating those feel good moments that make a house a home. And that’s where you come in… As a Customer Support Advisor in our Contact Centre, you’ll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps them coming...

We are seeking a motivated Customer Service Agent to join our team, supporting our industrial/manufacturing operations. The ideal candidate will play a key role in maintaining high customer satisfaction by providing excellent service and efficient communication.Client DetailsThis opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable...

Customer Care Co-ordinatorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our...

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities - Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.

You will demonstrate good communication, initiative and strong customer focus ability and work in close collaboration with your team colleagues, Sales, Business Partners and Operations colleagues (both local and within ZOLL Corporate). Receiving customer orders and to get them entered into the Oracle system.

You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

You will be responsible for:

You will be joining a collaborative team, working closely with the business development and account management teams, to support with the coordination of client contract requirements within the facilities management industry.

Your new role Your new role… At Sofology, we’re more than just sofas, we’re about creating those feel good moments that make a house a home. And that’s where you come in… As a Customer Support Advisor in our Contact Centre, you’ll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps them coming...