customer complaints handler jobs in Lancashire

You will take responsibility for managing a caseload of motor insurance claims from initial notification through to completion. The ideal candidate will be confident handling multiple claims, liaising with external stakeholders, and delivering exceptional customer service. Key Responsibilities:

Commercial Account Handler | Bolton | £30K - £35K Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the...

You will have the opportunity to give back to the local and wider community while also investing in your own future and career development.

You will approach every call with sensitivity, understanding and patience, ensuring that the client receives the appropriate support that they need whilst also complying with our client and regulatory requirements.

Job Opportunity: Material Handler - HeyshamAre you detail-oriented with a background in warehousing? We are looking for a reliable Material Handler to join our team in Heysham. This is a vital role ensuring our products are picked, packed, and shipped to UK and international customers with the highest level of accuracy.The DetailsLocation: HeyshamShift Pattern: Monday - Friday (Weekly...

Insurance Account Handler Bolton | Full-time | Award-winning Chartered Broker £27,000 to £32,000 depending on experience Looking for a fresh challenge in commercial insurance? This is a fantastic opportunity to join a respected, independent brokerage as an Account Handler within a specialist team. Why You'll Love Working Here Supportive and Rewarding Environment - Our company offers more...

Job Description Motor Claims Team Leader £30,000 - £35,000 DOE Monday-Friday 9am-5pm MPJ Recruitment are currently working with a rapidly growing business who are currently growing their motor claims handling team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026. Overview: Your...

Customer Service Advisor - 12 Month Fixed Term Contract - Preston (PR5) - £26k-£28kOur client is a global organisation who supply high end commercial products to businesses Worldwide. They have 4 UK offices and are recruiting on a 12 month fixed term contract basis due to maternity cover. Joining a modern, open plan office in a team of 5, the responsibility of the Customer Service Advisor is to...

You will be responsible for the day-to-day management of your team, carrying out 1:1s, performance reviews, and through coaching and support you will ensure officers have the skills and knowledge to correctly diagnose repairs, schedule works and achieve performance targets whilst providing a service that is tailored to the individual needs of our customers.

Hours: Monday - Thursday, 8:30am-5pm (32 hours)Location: Nelson, Office-basedWe’re recruiting a Customer Service Specialist to join a friendly, family-owned manufacturing business. This is a stable, office-based role within a close-knit, mature team.The role is primarily admin-focused and not heavily phone-based, involving order processing, email correspondence, customer queries and arranging...

You will work 40 hours per week between 8am - 8pm, Monday - Friday and 9am-5pm Saturday on a rota basis.

You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.

You will be required to attendmandatory training period of up to a minimum of 4 weeks at Unit 7 Caxton Rd (HomeServe Building) ,Fulwood, Preston PR2 9NZ, training will take place full-time in the Preston office. Monday to Friday - Start Time: 9.00 am (30 minute lunch break unpaid) Finish Time: 5.00 pm

You will engage directly with customers through phone calls,written communications, or web chat, delivering tailored solutions effectivelyto meet their needs.

You will be required to be in the office 1-2 days a week. Training will be remote but may be office based in Preston.

You will be responsible for managing customer interactions, resolving issues, and ensuring high levels of satisfaction while supporting our customer care and onsite management teams.

You will take ownership of the frontline service, proactively engaging with key accounts and being prepared to attend customer visits or review meetings when required. So, if you have experience of working within a fast-paced customer service team, have experience of managing people and looking for a new challenge – then this might be the role for you!

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We are expanding, we have multiple open requirements for customer service advisors to join our team in Nelson. Full...

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities - Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.

You will work closely with both internal and external stakeholders to maintain product safety, legality, and customer compliance throughout all stages of production, while supporting a strong quality culture on site.

You will work 40 hours per week between 8am - 8pm, Monday - Friday and 9am-5pm Saturday on a rota basis.

You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.

You will work 40 hours per week between 8am - 8pm, Monday - Friday and 9am-5pm Saturday on a rota basis.

You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.

You will work 40 hours per week between 8am - 8pm, Monday - Friday and 9am-5pm Saturday on a rota basis.

You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.