customer complaints handler jobs in Edinburgh

Description JOB TITLE: Senior Manager, Complaints & Customers in Financial Difficulty (FTC) SALARY: £83,411 - £107,943 LOCATION(S): Leeds, Birmingham, Bristol, Newport, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity The Senior Manager,...

Job Description Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to...

You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives.

You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications.

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members.

Job title: Personal Lines Account Handler Are you the right candidate for this opportunity Make sure to read the full description below. Salary: to £32,000 Location: Edinburgh Insurance Industry Sectors: Insurance, Personal Lines, Motor, Home, HNW Purpose of role Due to growth, this respected insurance broker has an opportunity for a Personal Lines Advisor to join their office in Edinburgh. The...

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities - Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.

JOB TITLE: Security Customer Service Officer REPORTING TO: Operations Manager LOCATION: Gyle Shopping Centre, Edinburgh HOURS: 42 hours per week, 4 on 4 off PAY RATE: £ PER HOUR ROLE OVERVIEW AND PURPOSE OVERVIEW OF JOB DESCRIPTION Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it...

Job Description Role: Technical Supervisor Sector: Food Manufacturing Location: East of Edinburgh The Role We are working with a well-established food manufacturing business in the East of Edinburgh who are looking to appoint a Technical Supervisor to support the site’s Technical function. Reporting directly into the Site Technical Lead, this role plays a key part in supporting day-to-day...

Job Description Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors...

Job Description CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Residential Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV...

Job Description We are partnering with a well-established UK food manufacturing business to recruit an experienced Quality Manager to oversee quality assurance, food safety and compliance within a high-volume production environment. This is a hands-on factory role that is critical to maintaining quality excellence, regulatory compliance and internal standards. The Role Reporting into the...

Job Description Reporting to the leader of the UK division, the Quality, Returns and Environmental Engineer is responsible for managing all quality and environmental initiatives to raise the performance of brands. Responsible for the creation and ownership of a Company-wide quality management system (QMS) for the UK region, with additional responsibility for Environment, the Quality, Returns and...

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brand culture. So why work for the worldu2019s largest hospitality company? A competitive salary plus free meals whilst on duty. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 daysu202f(pro rata)u202fafter further service

You will be responsible for supervising engineers, managing resources, and supporting customer contracts, while driving performance against key KPIs. As a Remedial Service Manager, you will: - Oversee recruitment and resourcing in line with operational requirements. - Manage engineer activity on-site, ensuring productivity and SLA compliance.

Job Description INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Polymer raw materials (Polyamides) Management of KAM team Location: United Kingdom Job ref: CST/64720 Salary: Highly attractive – commensurate with experience The Company: Our client...

Job Description Purpose and objectives of the role The Quality Engineer will support our PCB within their Quality Department in carrying out activities to ensure product integrity in accordance with all required quality specifications, standards, goals, and objectives. Support the conformity of the quality management system. Main duties and responsibilities - Perform quality Inspections of...

An exciting new career opportunity for 2026 working in Property Management, with one of the market leaders in Scotland! This service based Property role is open to candidates with transferrable experience from other industries and also those already in property, so is an excellent career opening…with full training included. Working in a professional office environment your role will involve...

Job Description If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. UK Fraud focuses on the specific financial fraud threats the firm faces now and, in the future,...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...