Customer Experience Assistant jobs in Edinburgh

You will be primarily responsible for driving store profitability through effective sales strategies and ensuring exceptional service delivery. This role requires meticulous attention to detail in monitoring key performance indicators (KPIs) and implementing necessary corrective actions based on performance data.

You will be responsible for providing expert advice and consultative selling tailored to individual customer needs and preferences. Key duties involve maintaining an in-depth understanding of current inventory and features, actively participating in team meetings and training sessions, and supporting colleagues during peak periods.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A global mobility leader is seeking temporary Customer Service Representatives based at Edinburgh Airport. The role involves greeting and assisting customers with vehicle rentals, processing agreements, and ensuring a great rental experience. Ideal candidates have excellent communication skills and prior customer service experience. Flexibility is required for shifts across the week. Join a...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and...

A leading casino operator in Edinburgh is seeking an experienced Pit Boss to ensure compliance with gaming regulations and provide exceptional customer service. The role involves coaching staff, maintaining high operational standards, and adapting to varied shift patterns. A Personal Functional License is required. The position offers a competitive salary along with extensive benefits including...

Salary: From £35,000 Location: Edinburgh Longstone Store, Edinburgh, EH14 2ER Contract type: Permanent Business area: Retail Closing date: 30 January 2026 Requisition ID: 400045587 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the...

You will lead and inspire your team, manage budgets, and ensure compliance with standards. The position offers a comprehensive reward package and opportunities for personal and professional growth. Apply now to be part of a diverse and dynamic team at Virgin Media O2.

Customer Experience Manager - Scotland We’re working with one of the UK’s fastest-growing space technology innovators, a company that’s literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

A recruitment consultancy is seeking a Customer Experience Manager to oversee the day-to-day operations of a customer service team in Edinburgh. The role involves leading and developing a team focused on high-quality service delivery and meeting KPIs and SLAs. Essential qualifications include experience in managing customer service teams, analytical skills, and a solution-focused approach. This...

The Customer Team Member will provide customer service, stock shelves, and support store operations. They will work varied shifts, including weekends, and participate in training.

Your newpany This prestigiouspany based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis. Your new role Key responsibilities include: - Handle customer cancellation requests with care and efficiency. - Update customer accounts and process standard change of details requests. - Proactively raise any issues with your team...

You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading UK supermarket chain is looking for a Lead Customer Experience Manager in Edinburgh. This role involves leading managers to enhance customer experiences, managing store operations, and ensuring high performance in a customer-focused environment. The ideal candidate should have a proven track record in leading teams and improving service delivery. The position offers growth...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.