Customer Experience Designer jobs in Wales

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers. Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Title: Client Experience Specialist Location: Wrexham Remuneration: £28,000 - £30,000 pa Contract Details: Permanent Our client is on a mission to deliver exceptional client experiences - and they need YOU to make it happen! If you’re passionate about helping clients succeed, love problem-solving, and thrive in a fast-paced environment, this role is for you. Responsibilities: - Become...

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

We're ANNA — short for Absolutely No-Nonsense Admin We're on a mission to make business life beautifully simple for freelancers, small businesses, and the self-employed. Our app is part business account, part admin assistant, and part cat (yes, we meow). We handle the boring financial stuff; like invoicing, tax reminders, and expense tracking — so our customers can focus on doing what they...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

We are currently looking for a Customer Experience Hub Assistant to join our dedicated Customer Contact Team, where you will provide a courteous and efficient service to customers on a range of front line customer service issues. Working as part of a busy and committed team, delivering professional services to residents and providing administrative support to colleagues within the...

You will manage staff, drive effective engagement, encourage feedback, and collaborate with partners to enhance service delivery. The successful candidate will have strong organizational and customer service skills, alongside experience in a housing-related environment. Cardiff Council offers competitive benefits including generous leave entitlements and professional development opportunities.

You will deliver exceptional service through various channels, addressing banking inquiries and assisting with digital applications. This role includes a 12-month fixed-term contract, a supportive training pathway, and opportunities for career development. Join a dedicated team that prioritizes customer satisfaction and community involvement.

You will support the Store Manager in daily operations and lead a diverse team to achieve targets while delivering exceptional customer service. Candidates should possess strong coaching skills and previous team leadership experience. Additionally, regular hours and excellent benefits, such as commission and discounts, are offered to support a vibrant work culture.

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

A fintech company in Cardiff is seeking a Customer Insights Manager to lead customer experience initiatives, enhance reporting frameworks, and address customer pain points. This hybrid role requires strong analytical storytelling and past experience in customer insights or quality assurance. Join a team dedicated to improving business services for small business owners. Enjoy great perks like...

A major catering and facilities management firm in Pembroke Dock is seeking a Retail Assistant to provide exceptional customer service on a part-time basis, contracted for 25 hours weekly. The ideal candidate should have a passion for outstanding service, excellent communication skills, and the ability to work under pressure. Key responsibilities include serving customers, handling cash, and...

You will be responsible for supervising teams, ensuring high-quality customer service, and managing operational efficiency. Ideal candidates will have strong management experience, financial acumen, and outstanding communication skills. This role comes with a comprehensive benefits package, including discounts on shopping and healthcare access.

A leading outdoor apparel company in Cardiff is looking for a Senior Retail Crew member to enhance customer experiences and drive sales. This part-time position offers a competitive hourly wage of £12.85 along with various perks including a discretionary bonus, generous holiday allowances, and employee development programs. The ideal candidate will have a passion for the brand, exceptional...

A leading trade credit insurance provider in Cardiff seeks a Manager for its Customer Service Team. The ideal candidate will thrive in a dynamic environment while delivering high-quality support to clients and partners. Key responsibilities include leading a motivated team, ensuring customer satisfaction, and implementing service strategies aligned with business objectives. This role offers a...

A leading outdoor apparel brand is seeking a Senior Retail Crew member in Cardiff, UK. The role involves enhancing customer experience, driving sales, and supporting store operations. The ideal candidate has a passion for exceptional customer service, retail knowledge, and is proactive in personal development. This part-time position offers £12.85 per hour, along with a range of benefits...

You will lead a diverse team to achieve targets while providing exceptional customer service. Ideal candidates will have previous experience in team leadership or as an experienced sales advisor. This role includes benefits such as commission, holiday allowance, and discounts on products.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.