Customer Experience Lead jobs in Hackney

Fixed term until 1 February 2027Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).Closing date 01 February 2026Ref CL 1447As Manager, Customer Experience and Quality , you will lead and manage all aspects of Energy Saving Trusts customer xbpsjku experience (CX) framework and consultancy support programme . Your work will...

Oversees sales performance and customer experience in a Central London showroom, leading staff and driving business metrics.

Role Overview. This role supports the Showroom Manager in developing and delivering effective sales and customer strategies across both showrooms (Chiswick and Chelsea Harbour), ensuring that all agreed KPIs are clearly communicated, fully understood, and consistently achieved.Working closely with the Showroom Manager, to build, motivate, and inspire a high-performing team, while also maximising...

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...

You will be joining a small, elite team with deep expertise covering heating, data, engineering, finance and operations. We’re committed to doing excellent work, but also believe that enjoying the journey is key to long-term success.

You will be defining, building and operating the critical business processes that deliver for customers and installation partners.

🌟 Join the Bluemint Team as a Part-Time Sales Assistant in London! 🌟Are you passionate about fashion, driven by exceptional customer service, and excited to work in a dynamic, fast-paced environment? If yes, we’d love to hear from you!About Us:Brought to life in 2013 in the bustling streets of London, Bluemint redefines premium lifestyle essentials. Initially renowned for perfecting swim shorts,...

We are currently hiring for full-time Store Manager positions at our London locations.bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.At...

As the Assistant concession Manager for this brand, reporting to the Concession Manager, you will be an Ambassador of the brand, motivating the team to maximise profitable sales whilst ensuring all KPIs and guidelines are delivered. To run and operate an efficient store which represents the brand image and delivers world class customer service.KEY RESPONSIBILITIES:Team Leadership &...

Potential Work Location: Westfield London W12 / Westfield Stratford CityJob ResponsibilitiesWarmly welcome customers, accurately identify and explore their needs, and provide professional product consultation, targeted recommendations, and service demonstrations; Possess solid knowledge of all in-store products (functions, configuration, pricing, promotions, etc.) and be able to clearly...

Full Time Sales Assistant - Charing Cross (New London Flagship)Industry: Designer collectible piecesLocation: Charing Cross, London, WC2H 0NEJob type: Full Time PermanentAbout POP MARTPOP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering...

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales.The roleYou’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and...

You will act as a role model on the shop floor, driving commercial results, ensuring operational excellence, and fostering a culture of elevated, personalized service.

Who We AreERA-co is a global place consultancy made up of data scientists, strategists and experience designers who lead transformative strategy to shape cities, neighborhoods and destinations to positively impact the lives of people and the places they inhabit. With offices in New York, Melbourne, Sydney, London and Dubai, our global ambitions have only just begun. Our clients & projects range...

ABOUT MAX MARA FASHION GROUPMax Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.Job Description: Sales Assistant – Marina...

DescriptionPureJewels is looking for a retail sales specialist to join our Green Street team. The role focuses on confident customer engagement, accurate selling and supporting the smooth operation of the showroom. Experience in jewellery is not required. We will train you from the ground up in product knowledge, hallmarking and customer service.Key tasks- Engage customers with clarity,...

Retail Sales AssociateAssouline is the first luxury brand in the world that uses books as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life. The spirit and savoir faire of these...

Granado, the iconic Brazilian brand, is looking for a Sales Associate for its concept store in London-UK! Would you like to join us?About GranadoFounded in 1870 by the Portuguese José Coxito Granado, the Granado story began by selling natural remedies created from plants, herbs and flowers native to his home, in Rio de Janeiro’s mountainous region. The brand’s first store was established in the...

Ambitious Account Manager – CX FocusTemp to Perm 12-month FTC with Immediate Start up to £38kOur client is an award-winning creative agency in the heart of London with a fantastic inclusive and inspiring culture. They are looking for a passionate, energetic and positive individual to come into a small client service team to support on one of their most iconic clients.Experience required:At least...

Membership SpecialistDelivering Exceptional Member Experience & Retention Across a High-Profile Membership Organisation£40,000–£45,000 (dependant on experience) Hybrid – Central London (1–2 days) + Home-Based Full Time | PermanentA high-profile, purpose-led membership organisation is seeking an experienced and detail-driven Membership Specialist to own and deliver an outstanding end-to-end member...

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position.bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart...