Customer Experience Lead jobs in Peterborough

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. This role involves defining a vision for AI applications, managing end-to-end delivery of features, and ensuring alignment with business objectives. The ideal candidate will possess robust experience in product management and AI technologies, and will...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. This high impact role offers the opportunity to define and deliver...

A leading retail company in Peterborough is looking for an experienced Floor Manager to join their dynamic team. The role involves team leadership, ensuring high customer service standards, and achieving sales targets while promoting company values. Candidates should have recent management experience and a passion for retail. This role offers a competitive salary of £33,722 per annum, plus...

Job Description Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We’re looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. This high impact role offers the opportunity to define and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

About the role Were looking for a Billing Team Leader to join the Customer Service team within our growing business, leading a team dedicated to delivering timely, accurate residential billing and outstanding customer support. As the Billing Team Leader, youll oversee a team of three Billing Analysts and one Support Analyst. Together, youll make sure every bill is right, every process is...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading payments company is seeking a Customer Delivery Manager based in Peterborough, UK. In this hybrid role, you will lead initiatives to provide top-notch customer care, manage escalations, and collaborate across teams to enhance service delivery. Ideal candidates have strong communication and problem-solving skills, with at least 5 years of relevant experience. This is an excellent...

A leading telematics company in Peterborough seeks a Customer Success Manager to build and maintain valuable relationships with customers. This entry-level, full-time role involves onboarding, managing retention, and driving customer satisfaction through collaboration with cross-functional teams. Ideal candidates will have experience in customer success or account management, strong communication...

My client is recruiting an Information Security Lead to take full ownership of information security governance, risk management, and audit readiness across the organisation. This role is responsible for ensuring the business remains continuously compliant while enabling teams to operate quickly and securely in a regulated environment. The successful candidate will lead the information security...

Lead Electrical Protection Engineer 6 month contract initially Inside IR35 – Remote working 40 hours per week Job Summary: The preferred candidate is responsible for design preparation based on customer specification, conduct engineering activities from design stage until site commissioning and acts as a technical interface between customer and technical community. In-depth hands-on...

Principal Grafana Network Analytics Engineer Edinburgh, UK | Fully Remote (UK-based) Engineering | Cyber Security £95,000 & Benefits Ever wanted your dashboards to actually defend the internet? This role does exactly that. I’m recruiting on behalf of a high-growth cyber security technology company that protects some of the world’s most critical online services from large-scale DDoS and...

You will drive the adoption of modern AI frameworks, AIOps best practices and scalable cloud-native architectures.

You will do this whilst learning about new technologies and approaches, with talented colleagues that will help you to develop and grow.

You will support your colleagues and more junior developers, providing direction support as you solve challenging problems together.

Senior Product Lead – Enterprise & Commercial Location: Remote Role - (2 days amonth in the Yorkshire office) Salary: £70,000pa + Benefits I am looking for a senior product leader to take ownership of a large-scale Enterprise and Wholesale product portfolio within a complex, regulated, technology-led environment. This is not a delivery-only or incremental optimisation role - it's about shaping...

Job Description ABOUT THE ROLEAs a Peripatetic Deputy General Manager (Clinical) at Barchester, you'll travel across your region to manage and develop the teams in various care homes, to help us deliver the high quality care and service we're known for. Working closely with the General Manager or hiring manager, you'll help implement action plans that make sure our resident's needs are...

Head of Customer Retention – Motor Is this your next job Read the full description below to find out, and do not hesitate to make an application.Location: Flexible working (travel to Manchester, Peterborough & London required)Lead the strategy. Drive the numbers. Shape the customer journey.We're looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end...

A leading payment solutions company in the UK seeks a Customer Delivery Manager in Peterborough. In this hybrid role, you'll ensure top-notch customer care from first contact to resolution while collaborating with various teams to drive enhancements. You'll manage escalations and complaints efficiently while utilizing data insights for process improvements. The ideal candidate will have over 5...