customer insight manager jobs in Smethwick

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

Job Description Salary circa £50,000+ | 33 days annual leave | Friday lunch-time finish A well-established manufacturing business is seeking a Project Manager to oversee customer-driven projects in a fast-paced, engineering-led environment. This is a hands-on role suited to someone who enjoys managing multiple projects, coordinating teams, and delivering against time, cost, and quality targets....

You will specialise in Construction Refurbishment within Social Housing, covering planned works, responsive repairs, and fast-track refurbishment projects. From smaller bespoke tenders to large-scale programmes, this role offers variety, autonomy, and the opportunity to make a real impact.

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

M&S Unit Manager – Midland Metropolitan University Hospital - Salary: £32,000 per annum - Hours: 40 hours per week, 5 out of 7 days M&S branded unit serving mainly grab-and-go food, plus: - Hot food options - In-store bakery - Coffee machine We're currently recruiting a dedicated Retail Manager to help ensure the smooth running of the operations in a major High Street brand on a full time...

Sales & Customer Service Assistant Birmingham Ready to escape the ordinary? If youre driven, energetic, and hungry for a career where your effort equals your reward, this is your moment. At Birmingham Sales Hub, we specialise in high-impact, face-to-face sales campaigns for some of the UKs best-known brands. Were a fast-growing team focused on delivering powerful sales results, unforgettable...

ateam playerwith a positive, entrepreneurial mindset anddeep domain knowledge of Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Main Purpose of the Role & Responsibilities Key Responsibilities: : Work with Account Leaders, Consulting teams, and partners to maximise cross-sell...

Description Job Title: Performance and Insights Lead Salary: £76,194 - £89,640 Location: Birmingham, Edinburgh, Glasgow Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Edinburgh, Glasgow or Birmingham office. About us We’re on an exciting journey to transform our Group and the way we’re...

Accounting Insight and Advisory ManagerWe are searching for an experienced Accounting Insight and Advisory Manager Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, deal services, forensic, restructuring, finance function support, and risk and governance. Our solutions are designed to...

Experience of leading multiple teams and projects in high-pressure environments Understand commercial drivers of a business and able to succinctly articulate this to stakeholders Able to articulate complex financial or technical concepts to non-finance staff Significant experience connecting disparate sources of data, structuring and cleansing it using data manipulation tools (e.g. Alteryx, SQL,...

A prominent financial services firm in Birmingham is seeking a Product Manager who will monitor product performance and support strategy development. This remote-first role requires collaboration to enhance customer experiences while managing product engagement and leading development teams. Candidates need strong strategic thinking skills, leadership experience, and an understanding of financial...

You will be skillful in performing business development, assisting in pitching to clients and developing relationships Must possess ACA or similar qualification (or an international equivalent) or have equivalent work experience. This includes international candidates who qualify through experience in their home country.

A leading professional services firm in Birmingham is seeking a talented candidate skilled in financial modelling, capable of understanding and articulating business drivers to stakeholders. Strong proficiency in MS Excel and coaching experience is essential. Qualified candidates must possess ACA or a similar qualification. The role offers numerous benefits, including flexibility in working...