Customer Retention Manager jobs in Smethwick

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will act as a trusted advisor to our clients across all retention touchpoints, communicating the rationale behind our decisions and aligning forecasting insights with email, SMS, direct mail and other initiatives.

You will advocate for CTC's unique retention methodology and demonstrate a commitment to delivering high‐impact retention programs.

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

You will work harder, learn more than ever before, and get recognized by the world for your expertise.

You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A professional services firm is seeking an experienced Account Manager for their public sector client portfolio in Birmingham. This client-facing role requires strong relationship management skills and a solid understanding of public sector operations. With a focus on delivering exceptional client experiences, the ideal candidate will work closely with senior stakeholders to navigate procurement...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Acts as a SPOC, managing and delivery of the technical direction and helping determine the optimum solution design for customers.

A leading security services provider is seeking a Corporate Front of House Security Officer in Birmingham. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. The role involves delivering excellent customer service, managing security operations, and handling incidents professionally. Candidates must have a valid...

Job Description Salary circa £50,000+ | 33 days annual leave | Friday lunch-time finish A well-established manufacturing business is seeking a Project Manager to oversee customer-driven projects in a fast-paced, engineering-led environment. This is a hands-on role suited to someone who enjoys managing multiple projects, coordinating teams, and delivering against time, cost, and quality targets....

You will specialise in Construction Refurbishment within Social Housing, covering planned works, responsive repairs, and fast-track refurbishment projects. From smaller bespoke tenders to large-scale programmes, this role offers variety, autonomy, and the opportunity to make a real impact.

M&S Unit Manager – Midland Metropolitan University Hospital - Salary: £32,000 per annum - Hours: 40 hours per week, 5 out of 7 days M&S branded unit serving mainly grab-and-go food, plus: - Hot food options - In-store bakery - Coffee machine We're currently recruiting a dedicated Retail Manager to help ensure the smooth running of the operations in a major High Street brand on a full time...

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that's reshaping how midsize law firms run their businesses. If...

You will specialise in Construction Refurbishment within Social Housing, covering planned works, responsive repairs, and fast-track refurbishment projects. From smaller bespoke tenders to large-scale programmes, this role offers variety, autonomy, and the opportunity to make a real impact.

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

You will work harder, learn more than ever before, and get recognized by the world for your expertise.

You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system.

Retention Strategist Common Thread Collective Mission: To eliminate the need for agencies by providing unsurpassed value & service to businesses earning below $15 M. Responsibilities Guide clients toward sustainable, scalable growth through retention marketing insights and forecasts. Own and communicate the rationale behind retention strategies, connecting forecasts to emails, SMS, direct...