Customer Retention Manager jobs in Solihull

BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management team.As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. This role builds high-value relationships with clients, internal stakeholders, and industry...

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

Senior Branch Manager Location:Shirley Branch Salary:£35,000 - £44,000 per annum Contract:Permanent Hours:35 hours per week (09.00 17.00, Monday Friday / 09.30 - 12.30 Saturday) Were made for each other At the West Brom, we know solid futures dont happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, well do everything we can to...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

About The Role Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for a Customer Service professionals to join our Technical Operations Centre and help us to deliver our customer promise - to delight every customer, every time. In the role of Technical...

About this opportunity Credit and Collections is one of our critical teams at the company and we are looking for a Credit and Collection colleague who will perform internal, as well as external, order to cash activities to provide operational/business support to external and internal customers for the company’s products and services. One of the main responsibilities of this role is to mitigate...

Customer Service Advisor needed in Solihull, £13.47ph PAYE – Reference: 452171 Fully on-Site Working hours: 37 hours, 9 – 5 and 9 – 4:30. Can be flexible with 4 days, etc The post holder is a member of the Connect Customer Contact Service which handles a diverse range of enquiries, via face to face, incoming and outgoing telephone calls, emails, live chat and Short Message Services (SMS).To...

You will be x hiring, rehiring and sourcing equipment from third party suppliers.

You will be resolving any queries or claims as the customer service coordinator that arise in a professional manner, ensuring all paperwork is completed and up to date.

You must have worked within a fast paced, high volume calls / emails environment.

Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location: 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: £14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions)About the RoleThe Smart Metering Operations Advisor will work within the...

Role: Customer Service ExecutiveContract: PermanentLocation: Shirley Solihull B90Salary: To be discussed dependent on experienceBenefits: Monthly commission, 25 days holiday plus Bank Holidays and free onsite parkingWe are working on behalf of an award winning and thriving organisation who is seeking to recruit an experienced Customer Service Executive. As a Customer Service Executive, you will...

You will act as the primary point of contact for hospitals and internal stakeholders, ensuring accuracy, efficiency, and a positive customer experience in a fast-paced, deadline-driven environment. This role will be an Office Based in our lovely Solihull office.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

Pay: £26,000.00 per yearJob Description:Hours 9am to 5pm Monday to Friday - This is a temporary role for Sick cover. IMMEDIATE START.My client is currently seeking to recruit an experienced Customer Service Advisor to work in their very busy team, with you being the primary point of contact for their customers, providing day to day support through inbound and outbound customer calls.They are a...

Job Description About us Founded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals. By applying circular...

You will be at the core of customer enquiries and assist in developing the sales team. Discussing the financial requirements of our customers.

You will be confident in discussing and identifying individual / company requirements. Have an outstanding record of sales achievement with exceptional finance sales performance.

Job Description This is about helping to run a £multi-million store, while motivating and developing a diverse and talented team. One day could find you supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries. The next, you might be focused on people management and performance or organising holiday rotas for the team. At the same time, you’ll...

Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure...

About The Role Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.