Customer Success jobs in Hackney

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...

Role Title Account Manager / Customer Success ManagerAbout The Company Rec tech scale up company Connecting organisations with top technical talent across the globeSeed Funded Looking to 10x growth over the next 18 monthsAbout the Role Onboard all new clients ensuring users are happy to how to use the productRegular check ins with clients to maximise usage Upsell and Cross sell to grow out...

You will be working with an established pipeline of warm customers.

You will also play a key role in shaping feedback that influences product development.

You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth.

Job Description: Account Manager – Strategic Expansion (NORAM & EMEA)Salary Range: Circa £45-70K + CommissionLocation: UK – London Office (3-4 days a week)Reporting To: Sales DirectorOverview & The OpportunityWe are recruiting for a fast-growing technology company, recently named one of the UK’s Fastest Growing Technology Companies by Deloitte. The companyt is a Preferred AWS Partner and a...

You will be joining a small, elite team with deep expertise covering heating, data, engineering, finance and operations. We’re committed to doing excellent work, but also believe that enjoying the journey is key to long-term success.

You will be defining, building and operating the critical business processes that deliver for customers and installation partners.

You will be the boots on the ground determining which segments of the UK D2C landscape are the highest-leverage opportunities for our technologyConsultative Execution: Lead with curiosity.

You will define how we build and maintain trust at scale.

You will be responsible for understanding the prospect's broader business goals and ensuring Wilgot is positioned as a strategic necessity.

Manage a Customer Success team, drive client retention and growth, and ensure clients maximize value from sustainability programs.

You will become a trusted advisor to our clients, helping them achieve their goals while driving revenue growth for Charle. ResponsibilitiesAct as the main strategic contact for your portfolio of merchants. Run quarterly business reviews (QBRs) to align on performance, roadmap, and opportunities.

Sales ConsultantThis is a position at the heart of a busy, customer-facing business — blending top-tier service with proactive sales. You’ll play a vital part in helping customers find the right solutions while driving commercial success on the ground. With a strong London presence and a reputation for smart spaces, seamless service, and ambitious growth, you’ll be joining a team that’s serious...

About Linda AIHealthcare runs on conversations - scheduling, intake, triage, refills, follow-ups. But humans are drowning in them. Linda AI builds autonomous healthcare agents that handle these workflows end-to-end, over voice, with the reliability and context clinical environments demand.Our agents don’t just “talk.” They understand, reason, remember, and take action inside real healthcare...

Role Purpose:A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the...

About BrandSwapBrandSwap is an award-winning Retail Media startup helping online retailers drive revenue and conversions through brand-to-brand partnerships. We enable seamless, on-brand reward experiences across the full customer journey — from pre-checkout gift-with-purchase (GWP) offers and AI-powered targeting to post-checkout rewards and member perks.Our platform is lightweight to implement,...

Account Director, Sales Project Management £80,000-100,000 base + strong commission structureSouthwark, Hybrid Harnham have partnered with an innovative SaaS scale-up using advanced text analytics to help global brands understand why their customers think, feel and behave the way they do. Their platform turns customer feedback, surveys and social media data into actionable insights that drive...

Office Hub is the world’s leading marketplace for flexible workspaces — from coworking hubs to serviced offices and shared spaces. Proptech is our game; our cutting-edge platform combined with next-level customer service has made us the ultimate disruptor in the real estate industry.With teams across Sydney, Singapore, London, Dallas, Toronto, Angeles, Karachi and Bangalore, we’ve helped over...

You will own a major client relationship, meeting revenue and margin objectives while helping shape the company's strategic direction. As a Freedman brand ambassador, you will influence team culture and build deep client partnerships.

About Buildots:Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The £13 trillion construction industry has seen little disruption in the past 150 years. Buildots enables a game-changing, data-driven approach. That's why...

You will play a pivotal role within a high-performance sales team, owning relationships with key enterprise clients and driving revenue growth through account development and expansion.

Job Summary:Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led...

You will be instrumental in leading customer success and account management, ensuring clients achieve maximum value from our platform. This role involves building a scalable, data-driven client organization, and acting as a senior escalation point for strategic accounts. Main tasks includeDevelop Account Management and Support processes to deliver world-class client outcomes.

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...