customer success representative jobs in Reading

Senior Customer Success Manager Location: London-based, primarily office based Salary: £70,000-£80,000 + OTE Industry: FinTech SaaS Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. This role is perfect for someone...

You will ensure diversification is delivered with pace, precision, and scalability. Key Responsibilities - Lead all programme and project delivery across the New Business portfolio, from proof‑of‑concept to scaled deployment. - Build and govern a multi‑channel delivery capability, balancing internal, third‑party, and partner‑led delivery models.

You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.

You will also be confident and prepared reporting moving business metrics to senior leadership.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will also run agency onboarding and proactive communications outside of briefs, helping agencies maximise their membership through stronger platform participation, improved profile quality, and increased case study submission.

You will work daily across The GO Network platform, internal CRM systems, and project tracking tools.

A leading tech start-up in Reading seeks a Customer Success Engineer to provide high-quality assistance to their customer base. The role emphasizes customer support and success, ensuring queries are properly handled. Candidates should have over 2 years of experience in customer support, excellent communication skills, and familiarity with RESTFul APIs and monitoring tools. This position offers...

A leading financial technology firm in the UK is seeking a Customer Success Associate to enhance revenue growth and customer retention. This role focuses on managing the Churn Log and ensuring accuracy in risk reporting, along with supporting projects that drive customer value. Ideal candidates will have experience in customer service, strong communication skills, and the ability to manage...

A global leader in business payments seeks a Customer Success Associate to manage revenue protection and customer retention. Responsibilities include maintaining the Churn Log, reporting high-risk accounts, and analyzing churn pipeline data. The ideal candidate will have experience in Customer Success or Customer Service, strong communication skills, and be proficient in Microsoft Office. Join a...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description A dynamic recruitment agency is seeking a Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role involves ensuring customer satisfaction through effective delivery models, project management, and a focus on continuous improvement. The ideal candidate will possess extensive leadership experience, strong...

A leading subsurface technology firm seeks an experienced Sales Manager to lead a dedicated team in driving revenue growth within the mid-market segment. The ideal candidate will possess at least 5 years of experience in a SaaS environment, proven leadership skills, and a strong aptitude for strategic sales planning. This role involves coaching team members, building customer relationships across...

You will own and maintain the Churn Log, ensuring all risk and potential churn data is captured accurately and updated daily.

You will report to the Director of Customer Success and contribute to specific projects aimed at enhancing customer value and driving business growth.

About the job Customer Success Engineer - Negotiable Our Client are an industry leading tech start-up based in Reading in the UK. Their exceptional SaaS solution is used internationally for the archiving and preservation of valuable digital assets across a range of industries including life sciences, scientific research, heritage and higher education. The Role Our Client are looking for an...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will own and maintain the Churn Log, ensuring all risk and potential churn data is captured accurately and updated daily.

You will report to the Director of Customer Success and contribute to specific projects aimed at enhancing customer value and driving business growth.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.