customer support assistant jobs in Scotland

Location: Dumfries & Galloway (primarily home based with some regional travel) with a requirement to attend training and meetings in Dumfries Salary range: £22,932 - £28,947 + competitive benefits package Hours: 35 hours, working Monday to Friday, 9am to 5pm, with one hour (unpaid) lunch break About Us Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes...

Role- Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Senior Operations & Customer Support Location: Ayr Hours: Monday-Friday, typically 07:00-15:00 (1‑hour lunch), with flexibility to support office cover between 07:00-17:00 Contract: Maternity Cover (duration TBC) Pay: 15.38 - 16.48 per hour Be the Operational Backbone of a Fast‑Moving Team Our client is seeking an experienced Senior Operator to join their busy, high‑performing office. Working...

Summary 13.00 - 13.95 per hour | 25 hour contract | Various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same....

You will provide coordination support for facilities management services on the FedEx UK account.

You will aim to resolve any queries at first attempt or escalate to the helpdesk supervisor.

You will become a systems expert in Navison which you will use to log and track job requests through.

A leading provider of innovative solutions in the agricultural sector, dedicated to enhancing productivity and efficiency for farmers across the UK and Ireland. With a strong commitment to quality and sustainability, they design and manufacture a range of advanced livestock handling equipment and technology. They manufacture this equipment from their state-of-the-art factory in New Zealand,...

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). Experience in Linux/Windows server environments,...

Brightwork is looking for a tenacious and resilient Customer Support Administrator. Monday to Friday, 8.30 am to 5 pm – 37.50 hours, located in a thriving and busy office. A small, friendly team will support and deliver all the training you need from their location in Elgin, where you will be based, and this role could potentially go permanent. Your Time at Work - Calling clients to chase...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in...

Temporary Customer Service Representative - Edinburgh £13.50 per hour plus accrual of holiday pay Until 31st December 2025 Monday- Wednesday 8am-4:30pm Thursday- Friday 9am- 5:30pm Office based Valid DBS required Starting ASAP Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your...

Role:Customer Support Engineer - WAMS Key Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Job Description Role:Customer Support Engineer - WAMS Key Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Job Description Role- Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests,...

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems training. - ...

Job Description Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data...