Customer Support Engineer jobs in West Midlands

Job Description Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Were looking for a proactive Product Support Engineer who loves solving technical challenges and helping customers find the right solutions to join our clients growing team near Keele! Youll handle inbound enquiries from customers, contractors, and...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact?At Actionstep , we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that's reshaping how midsize law firms run their businesses....

Job Description Role: Customer Success ManagerLocation: BirminghamWorking Model: Hybrid - 1 day on client site, 2 days in the office, 2 days working from homeRole Type: Full-time, Permanent About UsConsultancy+ (part of Reed) delivers outcome-based projects and solutions, backed by Reed's scale and reputation. We're proud of our collaborative, no-ego culture-where authenticity, accountability,...

Job Description Start Date: 02/03/26 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet. Why not use your skills to make a difference and join our Broadband Technical Team in Sheffield. Youll be talking over the phone to customers...

You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Acts as a SPOC, managing and delivery of the technical direction and helping determine the optimum solution design for customers.

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

Description We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support. The right candidate should have various technical capabilities and customer-centric approach. Requirements Essential: BSc. in Computer Science or Engineering 3+ years'...

Job Description Business Support Analyst 📍 Desford (On-site) 📅 Start: 2nd January 2026 ⏳ 12-month contract (likely to extend) 💷 Up to £25 per hour Umbrella We are recruiting a Business Support Analyst to support a global operation within the construction and mining equipment sector. This is a technical, fast-paced role handling system tickets and supporting international stakeholders with...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...