Customer Support Analyst jobs in West Midlands

You will use the supplier management platform, Excel, PowerBI and other reporting tools and platforms to support your work as directed.

Job Description 18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role At Morgan Sindall Construction we are passionate about removing inefficiencies and giving our team the tools they need to be the best. We have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join our...

Job Description Are you a Pricing Analyst looking for a new challenge in Birmingham?A leading insurer is seeking a numerically focused and motivated professional to join their data-driven Pricing team. This is an excellent opportunity to work with large datasets and advanced modelling techniques, contributing directly to business strategy and performance. Title: Pricing AnalystSalary:...

Job Description Workday Reporting Analyst Location: Birmingham Job Type: 6-month contract Work Setup: Hybrid Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work...

Job Description Role: 24/7 Senior SOC AnalystLocation: Remote (Rare on-site visit to Birmingham office)Work Patttern: 24/7 Shifts (4 days on 4 days off)Salary: Up to £45,000 (20% 24/7 Shift Allowance) Active SC Clearance is a requirement We are on the lookout for a Senior Security Operatins Analyst to join a large multi-national IT risk management partner, to become part of their expanding...

We are excited to be working with a fast growing, technology driven SaaS business. This is an opportunity to join a high performing, collaborative team where talent is invested in, ideas are valued, and progression is genuinely encouraged from day one. If you’re analytical, curious, and excited by technology, this role offers a brilliant launchpad for a long-term career in software and customer...

You will operate across several concurrent initiatives, shaping business and functional requirements, documenting process and operating model change, and supporting delivery teams with dependable, auditable analysis.

You will work across digital transformation, systems implementation, and operational change programmes within a governed utilities setting.

You will review KYC and due diligence information prepared by Level one Analysts and then document and assess the results of checks performed in the CRA.

You will work as part of one of three sub-teams within the Client Assessment Team – each with a team leader responsible for delivery, quality control and performance.

The company I am supporting provides computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers and maintains specialist teams to deliver these services. We are...

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Working Pattern: Full-time, office-based (Monday to Friday)Contract Type: PermanentRole OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting,...

You will utilise a variety of analytical tools, techniques and methods to ensure that live or near to live data can be utilised interactively by a broad range of professional, academic and public users. In this role, youll contribute to a diverse portfolio of projects, from spatial development strategy to innovative analysis using drone imagery.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

You will operate across several concurrent initiatives, shaping business and functional requirements, documenting process and operating model change, and supporting delivery teams with dependable, auditable analysis.

You will work across digital transformation, systems implementation, and operational change programmes within a governed utilities setting.

You will review KYC and due diligence information prepared by Level one Analysts and then document and assess the results of checks performed in the CRA.

You will work as part of one of three sub-teams within the Client Assessment Team – each with a team leader responsible for delivery, quality control and performance.

You will also collaborate with various teams including Automation, IT and business stakeholders to deliver exceptional support to optimise automation performance. Key Responsibilities - Investigating and resolving issues - Monitoring our support system - Ensuring the platforms are functioning properly and rectify any issues that may arise

You will also collaborate with various teams including Automation, IT and business stakeholders to deliver exceptional support to optimise automation performance. Key Responsibilities - Investigating and resolving issues - Monitoring our support system - Ensuring the platforms are functioning properly and rectifying any issues that may arise

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will have excellent communication skills, with the ability to simplify complex information for a range of audiences.

You will be proficient in techniques such as journey mapping, requirements engineering, benefits modelling, and impact assessment.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...