Customer Support Analyst jobs in West Midlands

You will utilise a variety of analytical tools, techniques and methods to ensure that live or near to live data can be utilised interactively by a broad range of professional, academic and public users. In this role, youll contribute to a diverse portfolio of projects, from spatial development strategy to innovative analysis using drone imagery.

You will have strong stakeholder management skills, with the ability to influence and make a positive impact.

You will have prior experience of interacting with senior managers and have strong communication skills, with the ability to explain complex technical matters in a concise

The company I am supporting provides computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers xbpsjku and maintains specialist teams to deliver these...

We are excited to be working with a fast growing, technology driven SaaS business. This is an opportunity to join a high performing, collaborative team where talent is invested in, ideas are valued, and progression is genuinely encouraged from day one. If you’re analytical, curious, and excited by technology, this role offers a brilliant launchpad for a long-term career in software and customer...

You will operate across several concurrent initiatives, shaping business and functional requirements, documenting process and operating model change, and supporting delivery teams with dependable, auditable analysis.

You will work across digital transformation, systems implementation, and operational change programmes within a governed utilities setting.

You will review KYC and due diligence information prepared by Level one Analysts and then document and assess the results of checks performed in the CRA.

You will work as part of one of three sub-teams within the Client Assessment Team – each with a team leader responsible for delivery, quality control and performance.

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Working Pattern: Full-time, office-based (Monday to Friday)Contract Type: PermanentRole OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting,...

You will utilise a variety of analytical tools, techniques and methods to ensure that live or near to live data can be utilised interactively by a broad range of professional, academic and public users. In this role, youll contribute to a diverse portfolio of projects, from spatial development strategy to innovative analysis using drone imagery.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Dynamics 365 Customer Engagement (CE) Business Analyst Location: Midlands (2 days per week on‑site, 3 days remote) Employment Type: Permanent Industry: End User About the Role The organisation is investing heavily in its digital transformation and is seeking a skilled D365 CE Business Analyst to play a pivotal role in shaping, optimising, and enhancing its CRM capability. This is a hands‑on,...

You will be responsible for overseeing and maintaining all data collection and reporting within the business translating the data into useful information that can be used by the business and its strategic partners using reports, dashboards and online apps.

You will have previous experience of working with data collection and Power BI.

Senior Analyst/Developer (Front & Back-End) 6 Months FTC - £47,389 – £56,535 per annum (depending on experience) + Holiday Pay + Benefits + Hybrid (on-campus and remote working available) To provide technical leadership for the enhancement of and operational support of the University’s core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning,...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

You will operate across several concurrent initiatives, shaping business and functional requirements, documenting process and operating model change, and supporting delivery teams with dependable, auditable analysis.

You will work across digital transformation, systems implementation, and operational change programmes within a governed utilities setting.

You will review KYC and due diligence information prepared by Level one Analysts and then document and assess the results of checks performed in the CRA.

You will work as part of one of three sub-teams within the Client Assessment Team – each with a team leader responsible for delivery, quality control and performance.

Company descriptionJob Title: Consumer AnalystLocation: Oldbury – Hybrid – Three Days in OfficeEmployment Type: Permanent Hours: Monday-FridayAA SummaryThink the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

The company I am supporting provides computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers and maintains specialist teams to deliver these services. We are...

Company descriptionJob Title: Commercial AnalystLocation: Oldbury – Hybrid – Three Days in OfficeEmployment Type: Permanent Hours: Monday-FridayAA SummaryThink the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...