Customer Support Analyst jobs in West Midlands

You will utilise a variety of analytical tools, techniques and methods to ensure that live or near to live data can be utilised interactively by a broad range of professional, academic and public users. In this role, youll contribute to a diverse portfolio of projects, from spatial development strategy to innovative analysis using drone imagery.

We are excited to be working with a fast growing, technology driven SaaS business. This is an opportunity to join a high performing, collaborative team where talent is invested in, ideas are valued, and progression is genuinely encouraged from day one. If you’re analytical, curious, and excited by technology, this role offers a brilliant launchpad for a long-term career in software and customer...

You will operate across several concurrent initiatives, shaping business and functional requirements, documenting process and operating model change, and supporting delivery teams with dependable, auditable analysis.

You will work across digital transformation, systems implementation, and operational change programmes within a governed utilities setting.

You will review KYC and due diligence information prepared by Level one Analysts and then document and assess the results of checks performed in the CRA.

You will work as part of one of three sub-teams within the Client Assessment Team – each with a team leader responsible for delivery, quality control and performance.

You will review KYC and due diligence information prepared by Level one Analysts and then document and assess the results of checks performed in the CRA.

You will work as part of one of three sub-teams within the Client Assessment Team – each with a team leader responsible for delivery, quality control and performance.

The company I am supporting provides computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers and maintains specialist teams to deliver these services. We are...

You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Working Pattern: Full-time, office-based (Monday to Friday)Contract Type: PermanentRole OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting,...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Dynamics 365 Customer Engagement (CE) Business Analyst Location: Midlands (2 days per week on‑site, 3 days remote) Employment Type: Permanent Industry: End User About the Role The organisation is investing heavily in its digital transformation and is seeking a skilled D365 CE Business Analyst to play a pivotal role in shaping, optimising, and enhancing its CRM capability. This is a hands‑on,...

You will be responsible for overseeing and maintaining all data collection and reporting within the business translating the data into useful information that can be used by the business and its strategic partners using reports, dashboards and online apps.

You will have previous experience of working with data collection and Power BI.

Service Desk Analyst Location: near Coventry Salary: £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move. About the Role You’ll handle a mix of...

Senior Analyst/Developer (Front & Back-End) 6 Months FTC - £47,389 – £56,535 per annum (depending on experience) + Holiday Pay + Benefits + Hybrid (on-campus and remote working available) To provide technical leadership for the enhancement of and operational support of the University’s core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning,...

Company descriptionJob Title: Consumer AnalystLocation: Oldbury – Hybrid – Three Days in OfficeEmployment Type: Permanent Hours: Monday-FridayAA SummaryThink the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like...

You will safeguarding critical infrastructure, drive innovation, and enable the future of energy delivery. Working across AWS, Azure, and Google Cloud environments, you'll provide technical assurance, resolve complex incidents, and contribute to strategic decisions that shape our technology roadmap.

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. An opportunity has arisen for an Analyst - Grade 3 within the Inorganics department at ALS Environmental in Coventry, West Midlands. As an Analyst Grade 3 you will be completing, to the required timescales and...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. ALS Laboratories are looking for a Laboratory Analyst Grade 1 to support their Inorganics department at ALS Coventry. Laboratory Analysts require a good mix of skills. The person will be responsible for ensuring...

Company descriptionJob Title: Commercial AnalystLocation: Oldbury – Hybrid – Three Days in OfficeEmployment Type: Permanent Hours: Monday-FridayAA SummaryThink the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...