desk side support jobs in Birmingham

You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.

You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.

Service Desk Support Manager – Birmingham/Hybrid£40,000-£50,000 plus benefitsA well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

Situated full time within a Canon office location, the role is to provide support and provision of first and second line trouble shooting regarding connectivity, enabler software and systems related problems, and, as required, carry out service calls on core product. The role is predominantly focused on providing systems support and rectification of faults or escalation to the appropriate Client...

A property management company located in Birmingham is offering an excellent opportunity for an FM Help Desk Operative to join their Facilities Management team. The successful candidate will be responsible for logging and tracking maintenance requests, providing exceptional customer service, and coordinating both planned and reactive maintenance tasks. Ideal applicants will possess strong IT...

Client-Side Building Surveyor – Leading Property Company | Midlands | Are you a Building Surveyor looking to make the move client-side and take genuine ownership of your projects? This is a fantastic opportunity to join one of the Midlands’ most respected property companies, a business known for its diverse portfolio, clear progression routes, and supportive culture. The Company This leading...

A global infrastructure consulting firm is seeking Assistant Cost Managers/Cost Managers to manage projects that enhance the community. Candidates should have experience in infrastructure cost management, especially in the Water sector, and a relevant degree. This role involves client-side support throughout project lifecycles and encourages teamwork and relationship building while offering...

Health, Safety & Security Manager / Senior HSS Manager – Major Civils (Client-side) Share with: A major UK infrastructure programme requires interim Health, Safety & Security Managers and Senior HSS Managers to support Tier 1 civils delivery teams within an Integrated Project Team environment. These roles sit client-side and are designed to be active, embedded and intervention-led. Active Client...

Contract Type : Permanent Salary Package: £, - £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year Hours: . am – pm, Monday – Friday Interview Process: -stage process Why SCC? An inclusive workplace Excellent package: solid basic and company benefits Hybrid working & core hours in line with role requirements Career development and life-long...

You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.

Legal Recruitment Consultant - In House Desk About Us My client is an established international recruitment agency with a dynamic and innovative approach to in-house legal talent acquisition. With a robust client base and an extensive candidate CRM system, we pride ourselves on connecting top-tier legal professionals with exceptional in-house legal teams across the the UK. The Role As a...

A leading digital transformation company is seeking three Team Leaders to build a new Level 1 Support Service Desk team in Birmingham. The ideal candidate will have team leadership experience, especially with apprentices, and will be responsible for managing performance and supporting new team members during onboarding. This role offers a chance to develop within a growing customer-centric...

You will work across two education recruitment brands based in Edgbaston.

You will source and register education staff for live school vacancies.

You will keep files audit-ready.

You will support consultants with fast turnaround and clean data.

You will keep candidates informed, prepared, and ready to start.

A leading design firm in Birmingham is seeking a Receptionist & Office Manager to ensure smooth office operations and support staff and clients daily. In this full-time role, you will manage reception duties, maintain a high-end office environment, and coordinate administrative activities. The ideal candidate has over 3 years of experience, strong communication skills, and the ability to...

Job Description Health & Safety Recruitment Consultant | Contract Desk Birmingham Up to £40,000 per annum + commission scheme + benefits package inclusive of unlimited annual leave, flexible working, private healthcare with service. Get fast-track access to high-earning contract roles and build your authority in the growing HSE market - with direct mentorship, warm leads and total...

Job Description Role: Electrical Controls Supervisor Monday to Friday Hours: Monday to Friday from 7am to 4pm, with 1 in every 3 weeks being on call Salary: £50,000 - £55,000 per annum, 8% pension (employee doesn't contribute, saving ££), annual bonus, Christmas vouchers, investment on training and more Location: Near Humberside Airport - Commutable from Grimsby, Barton-upon-Humber, Brigg,...

Service Desk Support Manager – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

A leading organisation with a diverse and fast-moving property portfolio is seeking an experienced Estates Manager to play a key role in shaping and enhancing its property management function. This position offers the chance to influence systems, processes, and standards across a complex estate while working closely with a wide range of internal and external stakeholders. The Role The Estates...

A leading UK infrastructure firm is seeking a Health, Safety & Security Manager to support civils delivery teams in Birmingham. This role requires significant experience in major civils projects and a strong capability in health and safety management. Responsibilities include ensuring operational assurance, improving safety performance, and conducting incident investigations. The position offers...

A global technology company is seeking a team leader to support apprentices in Birmingham Business Park. The successful candidate will enhance team performance through effective communication and performance management strategies. Responsibilities include onboarding, analyzing performance data, and fostering customer relationships. Candidates must be eligible for SC clearance based on UK...

You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.

You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.