Help Desk Support jobs in Birmingham

Provides first-line technical support for corporate and retail IT inquiries, troubleshooting issues, and delivering excellent customer service.

Job Description Key Responsibilities • To act as the lead professional for children and their families in need of help and support. • Work with families, taking a whole family approach to practice, to undertake needs-led assessments and create multi-agency support plans, leading the delivery of this. • Lead on the delivery of multi-agency plans including providing evidence-based support to...

You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.

Service Desk Support Manager – Birmingham/Hybrid£40,000-£50,000 plus benefitsA well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industryKEY DUTIES * Provide a single point of contact to internal colleagues reporting IT-related incidents. *...

Situated full time within a Canon office location, the role is to provide support and provision of first and second line trouble shooting regarding connectivity, enabler software and systems related problems, and, as required, carry out service calls on core product. The role is predominantly focused on providing systems support and rectification of faults or escalation to the appropriate Client...

You will be based within our newly built, high specification open plan head office in Dudley

Lead with Purpose. Support Students. Shape Futures. About the Role Get Further is an award-winning charity tackling educational inequality. As a Lead Tutor, you’ll deliver impactful tuition to small groups (1–3 students) using our ready-made resources—while mentoring fellow tutors, supporting quality delivery, and driving student progress. This is a unique opportunity to gain leadership...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

You will play a key role in providing consistency, boundaries and emotional safety, helping young people regulate their behaviour, develop positive coping strategies and work towards improved outcomes. Key ResponsibilitiesTherapeutic Care & Behaviour Support - Provide consistent, trauma-informed care in line with individual care and behaviour support plans

You will be joining Birmingham City Council, supporting a key programme of work focused on JDPS development and JDQ preparation.

You will maintain and update spreadsheets that track key data, making sure nothing is missed during the process.

You will support the finalisation of JDPS documentation and handle the distribution of completed materials to schools.

Job Description - Purpose of Role Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using the early help assessment to identify and where appropriate be the lead practitioner to coordinate the implementation of a multi-agency plan of intervention. To lead and work within the early help locality...

Job Description Make a Difference Every Day We are looking for compassionate and skilled Support Worker to help our residents lead fulfilling lives and achieve their personal goals. Apna House is part of a group of homes that benefits from the support of a comprehensive multi disciplinary team. This arrangement provides support and supervision in the delivery of care allowing for a clinical...

You will be supporting service users in our Supported Living and Outreach service with day-to-day tasks, planning and working towards goals to promote independence. Our service users enjoy a range of activities including barbecues, cooking and board game nights! Support Worker Duties

Job Description Sales Support Manager Permanent or Part Time Birmingham (Hybrid) Sales Support Manager with commercial support, proposal preparation, and client coordination experience required by a circular economy consultancy working across construction and industry. In this role you'll manage the day-to-day execution of a busy sales pipeline, supporting the Business Development Director...

You're not just anyone. From every day life, to changing someone's world. Job Description Happy New Career for the New Year! Join Lifeways Today Are you ready for a career where every shift brings the opportunity to change lives? At Lifeways, we support people across the UK to live more independently—and we’re looking for passionate Support Workers to join our dedicated team in Bartley...

You will help ensure that each section of the plan fully reflects the child or young person’s needs, outcomes and required provision in accordance with the SEND Code of Practice.

You will be expected to work efficiently under pressure, meeting strict deadlines to support the timely issuance of EHCPs.

You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

You will assist them in participating in the local community and develop warm, trusting relationships to help them thrive. Flexibility is key, as you will work shifts over the weekend, including waking nights. Collaborating with colleagues, families, and professionals to ensure a coordinated and consistent service is an essential part of this role.