Experience Manager jobs in Scotland

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Visitor Experience Manager

InchDairnie Whisky Ltd
Glenrothes

You will join a dedicated and forward-thinking team that cares deeply about quality, craft, and collaboration. Here, good ideas move fast. Key Responsibilities: As our Visitor Experience Manager, you won’t just design the concept, you will own it.

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3 hours ago

Hotel manager - lead guest experience & team

Atlas Hotels
Edinburgh

A prominent hotel chain is seeking a Hotel Manager for the Holiday Inn Express in Edinburgh. This role involves leading a team, ensuring excellent guest experiences, and managing operational standards. The ideal candidate will have leadership experience in hospitality, strong communication skills, and a focus on employee engagement. Benefits include discounted hotel stays and health plans. This...

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2 days ago

Customer Experience Executive - Luxury Online Retail (E-commerce)

Hamilton Hunter
Glasgow City

You will be a confident, positive and enthusiastic individual who enjoys helping people and takes pride in doing things properly, and will ideally be: An excellent written and verbal communicator Warm, friendly, confident and naturally helpful Comfortable handling issues or complaints professionally

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3 hours ago
Hybrid

Customer Experience Advisor - Sunderland

Barclays Bank Plc
Govan G5 8DP

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

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36 minutes ago
Remote

Customer Experience Service Adviser Digital Experience Service Adviser

Virgin Money
Glasgow

Job Description Business Unit: Digital Experience CentreSalary Range: £25,250 per annum DOE?+ benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote workingContract Type: Permanent / 35 Hours Full Time ? We're buzzing about the year ahead — so much so that we're hiring now for our 13th April 2026 intake!Don't miss out — come and be part of the Virgin Money family. ?? Our...

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3 hours ago
Remote

People Experience Partner

West College Scotland
Renfrew

Join us at West College Scotland and help shape an exceptional employee experience. Following an internal promotion, we are looking for a dynamic and strategic People Experience Partner to lead our People Experience Team over the next 18 month and drive initiatives that enhance organisational culture, leadership capability, and employee engagement. This is a pivotal role in delivering our...

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3 hours ago

Customer Experience Host - full or part time

LNER - London North Eastern Railway
Edinburgh

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

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3 hours ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Edinburgh

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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6 days ago

Strategic cfo for global events & experiences

UK Agri-Tech Centre
Glasgow

A leading event management organization in Glasgow seeks a Chief Financial Officer (CFO) to provide strategic financial leadership. This senior role involves overseeing financial planning, ensuring profitability, and interacting with the SEC Board and key committees. Candidates should have extensive experience in financial leadership, particularly in sectors like events or hospitality, and a...

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2 days ago

Guest Experience Assistant Manager Permanent contract (f, m, x)

Joivy
Edinburgh

Our Group Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 450...

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4 days ago

Strategic Customer Experience Service Manager

Edinburgh

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

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8 hours ago

Membership Experience Manager - £33,100 A Year

The Gleneagles Hotel
Edinburgh

Manages membership experience, building relationships, coordinating events, and ensuring exceptional service in a luxury hotel/members' club setting.

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5 hours ago

Team Leader - Management Experience Required

Area 2 - vacancy
Forfar

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to...

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14 hours ago

Strategic Customer Experience Service Manager

Aberdeen

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

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8 hours ago

Customer Experience Manager

Bright Purple
Edinburgh

Customer Experience Manager - Scotland We’re working with one of the UK’s fastest-growing space technology innovators, a company that’s literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

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4 days ago
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Customer Experience Leader

LNER - London North Eastern Railway
Inverness

Customer Experience Leader £39,225 Inverness Station Shift Pattern: Various Shifts including, Early, Late and Weekend work Start date for this role is the 11th May 2026. Psychometrics testing is booked for the 5th March 2026. Interviews are provisionally booked for the 26th March 2026. Advertised salary is full time 35 hours and is inclusive of an attendance allowance worth up to...

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3 hours ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Glasgow

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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6 days ago

Customer Experience Executive – Luxury Online Retail (E-commerce)

Hamilton Hunter
Paisley

You will be a confident, positive and enthusiastic individual who enjoys helping people and takes pride in doing things properly, and will ideally be: An excellent written and verbal communicator Warm, friendly, confident and naturally helpful Comfortable handling issues or complaints professionally

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13 hours ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Aberdeen

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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6 days ago

Customer Experience Executive – Luxury Online Retail (E-commerce)

Hamilton Hunter
Glasgow

You will be a confident, positive and enthusiastic individual who enjoys helping people and takes pride in doing things properly, and will ideally be: An excellent written and verbal communicator Warm, friendly, confident and naturally helpful Comfortable handling issues or complaints professionally

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13 hours ago
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