helpdesk assistant jobs

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support.

You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.

Murray Recruitment are recruiting a Helpdesk Administrator for our client based in Lanarkshire. Role Overview: This is a key position supporting a busy office and field-based team by providing essential administrative and helpdesk support. The successful candidate will play a pivotal role in coordinating operations, managing customer interactions, and ensuring the smooth delivery of services...

Job Title: 2nd Line Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands‑on support role. You’ll work across internal systems and client environments, tackling a steady mix of technical issues and getting involved in day‑to‑day problem‑solving. There will also...

Facilities Management,£26,000 – £28,000 (DOE), Motherwell, 31 days annual leave Benefits: * Salary between £26,000 and £28,000 per year. * Paid 40-hour working week, Monday to Friday, 8:00 AM – 5:00 PM. * One-hour lunch break. * Employer pension contribution of 3%. * 31 days annual leave (currently under review). Responsibilities: * Act as the first point of contact for clients, managing...

Location: Kings Hill / Hybrid Salary/package: £24,309.07 per annum (+ £1000 Market Premium) Contract type: Permanent Hours: Full time, 37 hours per week Looking to build your HR and payroll career with a trusted and supportive employer? Join HR Connect, part of the Commercial Services Group (CSG) as a HR & Payroll Helpdesk Assistant and play a key role in delivering excellent service to...

Description About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including...

South Gloucestershire Council - Office based 5 days a week - is looking for an ICT Helpdesk Technician to join a busy service desk team supporting education customers. This is a customer-facing, first-line support role, providing assistance via phone, remote tools and occasional site visits, following defined support processes in a fast-moving ICT environment. What you’ll be doing - Providing...

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

Job Description Your new companyWe work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your...

You will diagnose and troubleshoot support issues through to resolution, or escalate them as appropriate, making sure that key steps are logged in the helpdesk.

You will also participate in IT projects as required, supporting systems as they go live. Prospective applicants must hold a degree or further education qualification.

You will play a key role in managing workflow, triaging service requests, coordinating tasks with contractors and internal teams, and ensuring service delivery meets agreed KPIs. Key Responsibilities Coordinate and manage incoming service requests, work orders and help calls using CAFM systems (Concerto) and internal platforms such as ServiceOS.

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your everyday focus will include: - Troubleshooting a range of technical issues experienced by our clients, including the following technologies:

You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.

You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them.

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary At Light & Wonder, we build new worlds of play. Our drive to become the leading cross-platform global game company comes from our collaborative team...

Equans is looking for a Helpdesk Coordinator to join our team based in Bellshill on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a salary of £24,102 per annum and benefits package. New opportunity with leading Facilities Management provider - Equans. Equans is recruiting for the established Facilities Helpdesk based in Bellshill. We are excited to be...

Join the CBRE Global Workplace Solutions team as a Helpdesk Operator! Are you skilled in Customer Service and looking for a new role?CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Helpdesk Operator to join our team in [Leeds]. What You'll Do: Helpdesk Operations: Manage CAFM system (PPM, reactives, reporting) and respond to calls and...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

Murray Recruitment are recruiting a Helpdesk Administrator for our client based in Lanarkshire. Role Overview: This is a key position supporting a busy office and field-based team by providing essential administrative and helpdesk support. The successful candidate will play a pivotal role in coordinating operations, managing customer interactions, and ensuring the smooth delivery of services...

Location: Kings Hill / HybridSalary/package: £24,309.07 per annum (+ £1000 Market Premium)Contract type: PermanentHours: Full time, 37 hours per weekLooking to build your HR and payroll career with a trusted and supportive employer? Join HR Connect, part of the Commercial Services Group (CSG) as a HR & Payroll Helpdesk Assistant and play a key role in delivering excellent service to thousands of...