helpdesk manager jobs

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs).

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.

Job Description A busy and growing organisation is looking for an experienced FM Helpdesk Coordinator. This role will suit someone organised, proactive, and confident managing multiple tasks in a fast-paced environment. What you'll be doing - Act as a first point of contact for service requests - Log, prioritise, and manage reactive and planned maintenance tasks - Allocate work to engineers...

Murray Recruitment are recruiting a Helpdesk Administrator for our client based in Lanarkshire. Role Overview: This is a key position supporting a busy office and field-based team by providing essential administrative and helpdesk support. The successful candidate will play a pivotal role in coordinating operations, managing customer interactions, and ensuring the smooth delivery of services...

Job Title: 2nd Line Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands‑on support role. You’ll work across internal systems and client environments, tackling a steady mix of technical issues and getting involved in day‑to‑day problem‑solving. There will also...

Navantia UK is a UK incorporated company, subsidiary of Spanish Navantia, created to work with UK industrial partners in shipbuilding, defence and in offshore wind energy. With a history that goes back more than 300 hundred years, Navantia is a world reference in the design, building, integration and life cycle support of state-of-the-art war ships for the Spanish Navy and international customers...

Navantia UK is a UK incorporated company, subsidiary of Spanish Navantia, created to work with UK industrial partners in shipbuilding, defence and in offshore wind energy. With a history that goes back more than 300 hundred years, Navantia is a world reference in the design, building, integration and life cycle support of state-of-the-art war ships for the Spanish Navy and international customers...

Helpdesk Manager Facilities Management Location: Leeds Salary: £35,000 per annum Sector: Facilities Management (TFM) We are a growing Total Facilities Management business based in Leeds and are looking for an experienced and motivated Helpdesk Manager to lead our FM helpdesk function. This is a key role within the business, suited to someone who is outgoing, confident in their own judgement, and...

You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based * £45K - £50K depending on experienceDuties of the Helpdesk Manager:Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.

You will act as the central point of control for Hard FM compliance, working closely with the technical site engineering teams, subcontractors, and client representatives to provide full visibility, assurance, and continuous improvement across the maintenance programme. Key Responsibilities

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary At Light & Wonder, we build new worlds of play. Our drive to become the leading cross-platform global game company comes from our collaborative team...

Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience...

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

Why Join Us We are recruiting for an out of hours Helpdesk Operations Manager at our Redditch site. Managing team performance, process improvement, providing leadership to improve and sustain our important out of hours emergency service and strategic decisions. Team covers 7 PM to 7 AM - 7 days a week, 365 days a year hence flexibility is required. What You'll Be...

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Warrington! Reporting to the Workplace Manager, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the...

Navantia UK is a UK incorporated company, subsidiary of Spanish Navantia, created to work with UK industrial partners in shipbuilding, defence and in offshore wind energy. With a history that goes back more than 300 hundred years, Navantia is a world reference in the design, building, integration and life cycle support of state-of-the-art war ships for the Spanish Navy and international customers...

Murray Recruitment are recruiting a Helpdesk Administrator for our client based in Lanarkshire. Role Overview: This is a key position supporting a busy office and field-based team by providing essential administrative and helpdesk support. The successful candidate will play a pivotal role in coordinating operations, managing customer interactions, and ensuring the smooth delivery of services...

Navantia UK is a UK incorporated company, subsidiary of Spanish Navantia, created to work with UK industrial partners in shipbuilding, defence and in offshore wind energy. With a history that goes back more than 300 hundred years, Navantia is a world reference in the design, building, integration and life cycle support of state-of-the-art war ships for the Spanish Navy and international customers...

Navantia UK is a UK incorporated company, subsidiary of Spanish Navantia, created to work with UK industrial partners in shipbuilding, defence and in offshore wind energy. With a history that goes back more than 300 hundred years, Navantia is a world reference in the design, building, integration and life cycle support of state-of-the-art war ships for the Spanish Navy and international customers...