helpdesk manager jobs in England

Job Description A busy and growing organisation is looking for an experienced FM Helpdesk Coordinator. This role will suit someone organised, proactive, and confident managing multiple tasks in a fast-paced environment. What you'll be doing - Act as a first point of contact for service requests - Log, prioritise, and manage reactive and planned maintenance tasks - Allocate work to engineers...

Job Description Helpdesk Administrator/Coordinator Location: Romford, EssexWorking Pattern: Monday-Friday, on-siteSalary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company BenefitsType: Permanent, Full-Time (PAYE)Sector: Construction & Building Services The RoleWe are currently recruiting for a Helpdesk Administrator/Coordinator to join a...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.

Helpdesk Manager Facilities Management Location: Leeds Salary: £35,000 per annum Sector: Facilities Management (TFM) We are a growing Total Facilities Management business based in Leeds and are looking for an experienced and motivated Helpdesk Manager to lead our FM helpdesk function. This is a key role within the business, suited to someone who is outgoing, confident in their own judgement, and...

You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based * £45K - £50K depending on experienceDuties of the Helpdesk Manager:Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.

You will act as the central point of control for Hard FM compliance, working closely with the technical site engineering teams, subcontractors, and client representatives to provide full visibility, assurance, and continuous improvement across the maintenance programme. Key Responsibilities

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We are recruiting a Service Desk Manager to organise and oversee the running of the Estates Management Office at Tunbridge Wells Hospital. Your role is to create and maintain a proactive work environment, ensuring high levels of organisational effectiveness, communication, safety and customer satisfaction. The Service Desk Manager responsibilities include onboarding and training of staff within...

You will act as the central point of control for Hard FM compliance, working closely with the technical site engineering teams, subcontractors and client representatives to provide full visibility, assurance and continuous improvement across the maintenance programme. Key Responsibilities

You will manage key staff, ensuring compliance and helpdesk functions operate smoothly. Your role involves interpreting KPIs, issuing reports, and leading monthly client meetings. The ideal candidate will have extensive knowledge of Total FM services and compliance requirements.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Warrington! Reporting to the Workplace Manager, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the...

Company Description Publicis Groupeis one of the largest advertising agency holding companies in the world and a global leader in the fields of marketing, communications, and digital transformation. A Connecting Company for the Connected Age, Publicis Groupe delivers winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great...

Why Join Us We are recruiting for an out of hours Helpdesk Operations Manager at our Redditch site. Managing team performance, process improvement, providing leadership to improve and sustain our important out of hours emergency service and strategic decisions. Team covers 7 PM to 7 AM - 7 days a week, 365 days a year hence flexibility is required. What You'll Be...

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

Role Responsibility: * To manage the day-to-day performance of a small team of Operatives ensuring the continuing achievement of SLA targets. * To provide support and mentoring for direct reports and where applicable the wider team, guiding and developing their careers. Conduct monthly 1-1s and quarterly PDRs, ensuring all actions, development and training needs are documented. * To ensure all...

You will be joining the IT support team where you'll provide assistance in resolving technical issues.

You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions.

Pinnacle Group are looking to recruit an experienced and highly organised Compliance & Helpdesk Manager to lead a dynamic team and ensure seamless operations across compliance and helpdesk functions. In this role you will manage a site team including a Data Processor, PPM Planner, and Helpdesk Coordinator, while serving as the go‐to expert for interpreting KPIs and contract obligations. You'll...

A growing Total Facilities Management company in Leeds is seeking an experienced Helpdesk Manager to lead their FM helpdesk function. The role involves managing daily operations, motivating staff, and improving systems for better customer experience. Ideal candidates will have a background in Facilities Management and a proactive attitude towards change. The position offers a competitive salary...