helpdesk manager jobs in West Midlands

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).

Helpdesk Advisor - Birmingham We're currently recruiting a dedicated Helpdesk Advisor to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 40 hours per week. As a Helpdesk Advisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its...

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

At Woodford we understand the importance of our clients and engineer workforce, which is why we are investing in additional customer service staff. We require inspirational and extremely motivated professionals to help us succeed. Main Tasks and Responsibilities (These consist of but are not limited to those listed below) - To provide co-ordination and administration support to all team...

Job Description HVAC Service Engineer Location: Birmingham (field-based across the Midlands)Salary: £38,000 - £48,000 DOEBenefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday plus bank holidaysContract: Permanent, Full-Time A leading building services and facilities management contractor is seeking an experienced HVAC Service Engineer to support a portfolio of...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service.

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service. The ideal candidate will have a strong understanding of electrics and controls and will be able to complete high-standard service and maintenance work.

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service...

Commercial Property Manager - Maternity Cover - Midlands Leading property consultancy have need for an additional Commercial Property Management to join the regional team based in Birmingham, to cover a Maternity leave. The role would suit a commercial surveyor who is available to commence employment at short notice and one who can hit the ground running!! Key Responsibilities Aid in the...

Job Overview Responsible for up to 26 High Street Retail Stores for all FM Hard Services The Proactive ownership of the client CAFM System and the quality and the delivery of PPMs and Reactive Works within the retail outlets you control.Analysis of Client CAFM data looking at outstanding work orders and management of these working with Help Desk and Planners.The management of the Customer...

IT Support TechnicianCoventryWe are supporting a growing Coventry-based organisation seeking an IT Support Technician to join their expanding IT team.This is a great opportunity for someone who enjoys helping others, has a passion for technology, and wants to build their skills in a supportive environment.The Role * Provide IT support to end users via phone, email, remote tools, and in person *...

We are currently looking for a receptionist to work on our clients site within Birmingham working in the front of house team ensuring all tenants and visitors receive a 5 service.The position is working in the front of house team working on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any...

Commercial Property Manager - Maternity Cover - Midlands Leading property consultancy have need for an additional Commercial Property Management to join the regional team based in Birmingham, to cover a Maternity leave. The role would suit a commercial surveyor who is available to commence employment at short notice and one who can hit the ground running!! Key Responsibilities - Aid in the...

You will be responsible for the safe, compliant and efficient operation of all building services, delivering Planned Preventative Maintenance (PPM), reactive maintenance and minor remedial works. WHAT TOU WILL BE RESPONSIBLE FOR Completion of PPM works to schedule in the most proactive and efficient way possible.

At Woodford we understand the importance of our clients and engineer workforce, which is why we are investing in additional customer service staff. We require inspirational and extremely motivated professionals to help us succeed. Main Tasks and Responsibilities (These consist of but are not limited to those listed below) - To provide co-ordination and administration support to all team...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

Digital Training & Delivery Manager - Birmingham Digital Training & Delivery Manager Design. Build. Deliver. Transform Digital Learning. Location: Mobile (UK-wide travel) Sector: Support Services - Compass One Reporting to: Head of Digital Delivery & Implementation The Opportunity Are you passionate about creating exceptional digital learning experiences that genuinely make a difference? Do...

Commercial Property Manager - Maternity Cover - Midlands Leading property consultancy have need for an additional Commercial Property Management to join the regional team based in Birmingham, to cover a Maternity leave. The role would suit a commercial surveyor who is available to commence employment at short notice and one who can hit the ground running!! Key Responsibilities - Aid in the...