it first line support jobs in Wales

You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems.

First Line Support - Paying up to £21 per hour, 35 hours per week, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your newpany You’ll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for...

2nd/3rd Line IT Network Support Engineer | Salary: £40k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance requiredWe have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role...

Job Description Home First Hospital Team Pay rate in line with the All Wales Pledge - £38.43 Umbrella Swansea Council On a temporary basis of 3 months initially. This role is primarily based in our local hospitals and includes community work. - Office based 5 x days per week (Monday to Friday) - Primarily based in Morriston Hospital, but may also cover Singleton, Neath Port Talbot and...

A reputable financial technology firm in the United Kingdom is seeking a technical support specialist to manage service desk tickets and enhance user experience. The ideal candidate will have a solid understanding of Microsoft Windows systems and a strong customer service orientation. This permanent role offers opportunities for training and career development in a dynamic environment dedicated...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Job Title: Senior IT Delivery Engineer Location: St Asaph (travel is expected as part of this role) Salary: £35k - £40k Per Annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium...

Job Description Service Delivery Manager (IT/MSP) Cardiff, Wales £40,000 - £60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Delivery Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Service Delivery Manager role or a related position, looking to...

Job Description Recruitment Consultant (IT and Technical) Bristol Central - On Site £28,000 - £32,000 + Uncapped Commission (50K+ Year 1) + 33 Days Holiday + Rapid Progression + Incentives + Personal Development Are you a motivated individual looking to kickstart your career in sales / recruitment within a rapidly growing SME which will prioritise your training and development, and offer 1 on...

You will work flexibly, adapting to both office and home settings as needed. Essential skills include proficiency in Microsoft Office, good organizational abilities, and strong communication skills. This role also offers several annual leave benefits and an employee assistance program.

You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills.

You must be UK based and happy to call in for the occasional meeting, though.

Responsibilities and Duties As a Workplace Operations Engineer you will be pivotal in providing expert-level support, managing escalations, and leading complex technical solutions for Managed Service customers. This requires an individual with excellent communication, problem-solving skills, and crucially - the ability to proactively work to a resolution and deliver a high-quality outcome...

Job Title: Desktop Support Analyst (2nd Line) Department: Technology Location: Sheffield or Talbot Green Working Pattern: Office based, includes 5 days each week in the office Contract Type: Full time, permanent Salary: Up to £30,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed....

IT Support Engineer | Cardiff | 6 - Months My customer is seeking an experienced IT Support Engineer to join on a 1st / 2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the IT Support Engineer: - Handling day-to-day 1st / 2nd line support including password resets and...

You will work alongside the Team Manager to: - Provide practice leadership and professional oversight to social workers and practitioners - Support decision-making at the front door, ensuring proportionate, timely and lawful responses - Oversee waiting lists, risk prioritisation and case progression

You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems.

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.