complaint handling jobs in Merseyside

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

You will also be involved in dealing with SUI and Ombudsman investigations, patient complaints and mental health matters. What you'll need to succeed

You should be a solicitor or barrister who has gained healthcare experience. Ideally, you will also have advocacy experience. What you'll get in return

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will be required to travel to our Liverpool and Manchester Offices Person Specification

Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description We have an exciting new opportunity...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

You will play a crucial part in building trust, resolving issues, supporting vulnerable residents, and helping deliver a smooth, positive experience for every household involved. Key Responsibilities * Act as a friendly, responsive first point of contact for residents throughout planned works, maintenance, and refurbishment projects.

Join Our Team as a Customer Service Advisor in a growing contact centre!Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool!About the Role:As a Customer Service Advisor, you will be the first point...

You will be working for one of the UKs highest quality outsourcers on a temporary basis.

You will be working for a friendly and supportive teamKey Responsibilities of a Customer Service Advisor:Create lasting connections with customers, making each interaction memorable and impactful.

Quality & Regulatory Affairs OfficerLocation: Liverpool, UK Employment Type: Full‑Time, Permanent Department: Quality & Regulatory Affairs (QARA)About the RoleWe are seeking a proactive Quality & Regulatory Affairs Officer to join a growing team. In this dual-function role, you will support the ongoing compliance of their Quality Management System (QMS) and contribute to Regulatory Affairs (RA)...

Job Description What You’ll Be Doing Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key...

You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety.

You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

You will empower our customers to live independent, fulfilling and dignified lives in our Independent Living services, by accommodating adults who require support with their Mental Health and those with Learning Disabilities.

You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours.

You will be ensuring all opening processes are complete and stations are set up and ready to go - Managing a team of people to drive sales and productivity within the unit and promote upselling - Handling any feedback/complaints in a timely and professional manner - Stocking up and cleaning both front and back of house

SICKER THAN YO’ AVERAGE About us Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. That’s just the beginning! Our...

You will be responsible for leading, motivating and coaching a team of Contact Centre Advisors to consistently deliver outstanding customer service while meeting performance and operational targets.

You will work on LCC's finance system (SAP) to process purchase order invoices and non-order payments accurately to strict deadlines.

You will be required to sit stationary and use a computer for sustained period of time Corporate Responsibility:Contribute to the delivery of the Council Plan.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.