complaint handling jobs in Merseyside

You will be required to travel to our Liverpool and Manchester Offices Person Specification

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

A fantastic opportunity to join well known, growing and well considered Medical Devices company Job Title: Technical Account Manager - Engineering Territory: North West and West Midlands Package: £35-40K Basic + Car OR Car Allowance, Pension, Healthcare, Death in Service, Phone, Laptop, Holiday Summary Purpose – Ensure customer satisfaction and product reliability through the delivery of...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

Job Title: First Response Unit Claims Handler Increase your chances of an interview by reading the following overview of this role before making an application. Location: Liverpool Salary : £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Quality & Regulatory Affairs OfficerLocation: Liverpool, UK Employment Type: Full‑Time, Permanent Department: Quality & Regulatory Affairs (QARA)About the RoleWe are seeking a proactive Quality & Regulatory Affairs Officer to join a growing team. In this dual-function role, you will support the ongoing compliance of their Quality Management System (QMS) and contribute to Regulatory Affairs (RA)...

Join Our Team as a Customer Service Advisor in a growing contact centre!Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool!About the Role:As a Customer Service Advisor, you will be the first point...

You will be responsible for leading, motivating and coaching a team of Contact Centre Advisors to consistently deliver outstanding customer service while meeting performance and operational targets.

Job Description What You’ll Be Doing Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key...

You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety.

You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

Sales Administrator - Permanent – Full Time – Up to £30k - LiverpoolForrest Recruitment are looking for a highly organised and customer focused Sales Administrator to join our client and be responsible for all administrative tasks.Key ResponsibilitiesThe successful candidate will be responsible for a wide range of duties, including but not limited to: * Act as the main point of contact for...

Lead the welcome. Set the standard. Make every stay count. Excellent communication and phone etiquette We're looking for an experienced Guest Services Manager (or strong Duty Manager ready to step up) to join our established and high-performing team at Hampton by Hilton Liverpool John Lennon Airport. This is a hands-on leadership role at the heart of the hotel — perfect for someone who thrives in...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.