complaint handling jobs in Merseyside

Direct Line Motability Customer Complaints Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon...

Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description We have an exciting new opportunity...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will be required to travel to our Liverpool and Manchester Offices Person Specification

Join Our Team as a Customer Service Advisor in a growing contact centre!Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool!About the Role:As a Customer Service Advisor, you will be the first point...

You will drive the sales of Elemis products through your exceptional entrepreneurial and communication skills.

You will develop sales and promote the Elemis brand through planning and executing promotional activities.

You will be responsible for the management of multiple F&B outlets, with several different service delivery styles. Attend pre-event / post-event briefings and relay all information back to your team Manage a team of people across multiple outlets, ensuring all units are running smoothly and all tasks are delegated.

Job Description What You’ll Be Doing Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key...

You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety.

You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

Quality & Regulatory Affairs OfficerLocation: Liverpool, UK Employment Type: Full‑Time, Permanent Department: Quality & Regulatory Affairs (QARA)About the RoleWe are seeking a proactive Quality & Regulatory Affairs Officer to join a growing team. In this dual-function role, you will support the ongoing compliance of their Quality Management System (QMS) and contribute to Regulatory Affairs (RA)...

You will be working for one of the UKs highest quality outsourcers on a temporary basis.

You will be working for a friendly and supportive teamKey Responsibilities of a Customer Service Advisor:Create lasting connections with customers, making each interaction memorable and impactful.

Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an FNOL Handler you...

You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here. We're a business built on developing and progressing our team with several our managers and directors having started out in this or a similar role. About you:*** The successful applicants should have at least 12 months sales or customer service experience.

Hybrid based Liverpool- Monday - Friday 08:30 - 16:30 Assessment Centre Manager to provide leadership and oversight across our Assessment Centre based in Chesterfield. This pivotal role ensures services are delivered to the highest standards, balancing operational efficiency, compliance, and employee wellbeing. What you'll do Lead daily operations : Oversee assessments, administration, customer...

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.